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Wild Bill's Tobacco
1131 U.S. 31 North, Petoskey, Michigan, United States
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About the Wild Bill's Tobacco
Wild Bill's Tobacco is a health and home goods store located at 1131 U.S. 31 North in Petoskey, Michigan. As the 2nd largest tobacco retailer in the United States, Wild Bill's Tobacco has been serving customers since 1994 with over 180 locations nationwide. Offering a wide variety of tobacco products, including cigars and smokeless tobacco, Wild Bill's Tobacco is dedicated to providing quality products to its customers. Please note the Surgeon General warning regarding the risks associated with tobacco use. Wild Bill's Tobacco is committed to providing a safe and inclusive environment for all customers and is an Equal Opportunity Employer. Visit us today and experience the best in tobacco products and home goods.
Photos of Wild Bill's Tobacco
1131 U.S. 31 N, Petoskey, MI 49770, United States
Opening hours of Wild Bill's Tobacco
Monday:
09:00 - 20:00
Tuesday:
09:00 - 20:00
Wednesday:
09:00 - 20:00
Thursday:
09:00 - 20:00
Friday:
09:00 - 20:00
Saturday:
09:00 - 20:00
Sunday:
10:00 - 18:00
Reviews of Wild Bill's Tobacco
"I bought a lighter there that didn't work so well. They helped me pick a better one that worked better, was less expensive, and gave me the cash difference. AWESOME SERVICE!"
"Excellent customer service! Also answered my questions."
"UPDATE 2 BELOW AFTER ORIGINAL UPDATE: I have been happy with this smoke shop pretty much as long as it’s been open. They order a brand of tobacco that smoke shops normally don’t carry which I really appreciate. Today however I bought a glass piece, which the employee double wrapped for me. By the time I got it home without dropping it or having any kind of incident that would cause it to break. It broke. Having been a glass blower in a former life I know that it broke Right at a joint which was clearly weak and not melted together properly. I called to inquire about an exchange and. Was told all sales are final and there was nothing they were willing to do because it was “intact” when I left. I spend a lot of money there weekly with the really expensive tobacco I smoke on top of the glass I pretty regularly. They lost a customer today. I will be having another smoke shop order my tobacco and will be patronizing them from now on. Which is a shame because I’ve never had a bad experience before. UPDATE: I have emailed my phone number along with a detailed email about what happened. As the owner requested. So that he could figure out what happened and what “they” could do to make things right. At this time I still have not heard back from anyone at wild bills and it has been over a week. It seems that the “help us make it right” was just lip service to show anyone viewing this review that they are concerned about customer service and satisfaction and take steps to make it right. When in fact they don’t. I’m a pretty reasonable person and would be willing to adjust my review accordingly but they have done nothing they said they would do. which was contact me to find out what happened and how they could make it right. UPDATE 2: the district manager called me and refunded my money and was very pleasant. I understand the employees were just doing their jobs. I am happy about the acknowledgment of the craftsmanship of the piece. I spend a lot of money their so I opted for a store credit. Thank you wild bills for making things right! Much appreciated!"
"Nice little spot in town to get all your needs in one trip. Before you get there, call them, they have curbside pickup. Comes in handy in bad weather. Highly recommend"
"I have never had a bad experience with this smoke shop, every employee has been very friendly and helpful. I brought a dab pen that I thought wasn’t working that I bought from there in and brought my cart just incase. Turns out it was the cart and the employee Adam was very nice and took his time to fix my cart and even cleaned the bottom for me since there was wax in it and I was able to use the pen normally. He deserves a fat raise."
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