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Genisys Credit Union
530 North Main Street, Royal Oak, Michigan, United States
About the Genisys Credit Union
Genisys Credit Union is a trusted financial institution located at 530 North Main Street in Royal Oak, Michigan, United States. As a credit union, Genisys offers a wide range of financial services to its members, including checking and savings accounts, loans, credit cards, and more. With a focus on personalized service and competitive rates, Genisys Credit Union is dedicated to helping individuals and families achieve their financial goals. Visit us today to learn more about how we can help you with your financial needs.
Photos of Genisys Credit Union
530 N Main St, Royal Oak, MI 48067, United States
Opening hours of Genisys Credit Union
Monday:
09:00 - 17:30
Tuesday:
09:00 - 17:30
Wednesday:
09:00 - 17:30
Thursday:
09:00 - 17:30
Friday:
09:00 - 18:00
Saturday:
09:00 - 13:00
Sunday:
Day off
Reviews of Genisys Credit Union
"This branch is full of wonderfully pleasant and helpful employees. I must say that each time I visit I'm more pleased than the previous. A big thank you to the branch manager Ms. Jeanes for her assistance as well!"
"I can’t believe how rude the staff of this location was to me today. Gave me a hard time because of the check I wanted to deposit said “Happy Birthday, Breezy” instead of my legal first name. It had my last name on it and I have been a customer with Genisys for a decade. I still do not understand what the issue was. It was a gift check.. The teller was already rude and then the manager kept referring to me by my legal name after I explained to her I do not go by it and never have. Also made a comment about how I should “Just get my name legally changed then.” Last straw was when she “Would make an exception this time” and called me my legal name AGAIN in a condescending tone. I immediately grabbed my check went to the Troy location and they were very polite and did not even question it. I’ll be driving further to go to that one from now on."
"Love banking here. Staff is always friendly and helpful."
"This is the worst bank I have ever had to deal with. $30 fee for paying over the phone, they can’t give you your member id over the phone to pay online even though they ask for your social for any other form of doing anything. Impossible to pay your loan through them."
"I’ve been with Genisys since 2018 and I have had the best experience banking here. Recently, Maria helped me with my loan process and it was a pleasant experience and she was very helpful throughout."
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