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The UPS Store
34841 Mound Road, Sterling Heights, Michigan 48310
About the The UPS Store
The UPS Store located at 34841 Mound Road in Sterling Heights, Michigan, is a one-stop shop for all your shipping, packing, printing, and small business needs. As a trusted name in the industry, The UPS Store offers a wide range of services including mailbox rentals, notary services, document shredding, and more. Whether you need to send a package across the country or print marketing materials for your business, The UPS Store has you covered. Visit us today for convenient and reliable service.
Photos of The UPS Store
34841 Mound Rd, Sterling Heights, MI 48310, United States
Opening hours of The UPS Store
Monday:
08:30 - 19:00
Tuesday:
08:30 - 19:00
Wednesday:
08:30 - 19:00
Thursday:
08:30 - 19:00
Friday:
08:30 - 19:00
Saturday:
09:00 - 15:30
Sunday:
10:00 - 15:00
Reviews of The UPS Store
"The staff is friendly and helpful. The manager Howard is approachable and professional. The service, products, and prices are great. 5/5 stars, I drive out of my way to use this store, and I highly recommend this location."
"My recent experience at the UPS location was baffling. I visited on a Saturday only to be turned away because they claimed to offer only 1 or 2 day shipping options on weekends. $200 for 1 NDA and $100 for 2 day air. I was casually advised to return on Monday for the more reasonable 5-7 day shipping. The absurdity of this response, coupled with the apparent lack of experience from the employee, left me questioning the efficiency and professionalism of this UPS location"
"They treat me with kindness and respect and handle my tasks quickly and efficiently. Lesa is a superstar at this store and can handle anything you send her way and always with a smile on her face. Great team, great customer service, great store!"
"Everything was fine until the guy told me that it's not there responsibility to tape packages, Dude literally used 2, exactly 2 pieces of tape, and I had my own tape. It may not have been there responsibility but did you have to say that,? I had my own box and bought my own tape. Just because of that comment it made my experience less than pleasant."
"This place is the worst. The people who work there have an attitude problem. The young lady who helped me today made it seem like an inconvenience to tape up my box. She said “you need this tapped up before you come in. I’ll do it this one time.” It’s called good customer service to say, “here I’ll tape that up for you. Is there anything else I can help you with?” The way she said it sounded rude. It doesn’t cost the company much to tape up a box or to just take care of the customer. I had broken my foot this week and was wearing a medical boot. Taping up a box was the last thing on my mind. I’m sorry my box wasn’t taped up. Where I work we tape up boxes without being rude about it, and it’s complementary so is printing out our customers shipping labels. Y’all need to step up with your customer service and stop denying certain services. Every time I go in everyone acts like they hate being there. No one is in a good mood or smiling or greeting you properly. Where is, hello, welcome to UPS! How can I help you? Or Have a nice day. It’s bad enough I have to educate a store on proper customer service. I also work for a shipping company. Unfortunately, I had to go to a UPS location. Otherwise, I try to avoid anything being shipped to be by ups due to many of their employees being rude, and lack of locations."
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