Sturgis Bank

"Never answers phone. Won't refund non sufficient funds fee even though you transfer from savings to checking on the same day. Go to Huntington, they offer a 24 hour grace period so you don't get charged $32 that people can't afford to lose just like that. I'm moving banks again because this bank makes you think that they are doing US a service when they use our savings accounts to offer loans. Try another bank or buy gold."

"Very helpful and responsive mortgage team. Also got a better rate and terms than the big banks."

"Good luck getting anything done through this company. You'll be transferred to answering machines 99% of the time. You might get a call back in 2 weeks if you're lucky. Absolute joke of a mortgage company."

"Kudos to the lovely young gentleman Who denied My Lovely three-year-old daughter of a lollipop today All because she is not a “customer” but we have came to them every month for the past year and a half. Sadly my doggie gets treats every time he comes thru. Thanks for breaking my innocent 3 year old heart she always looks forward to getting her lollipop from our bank trips. So sad what this world is coming to"

"Mortgage department is a joke and almost impossible to contact. My whole loan experience was a disaster. My realtor ended up having to complain to the manager because the loan manager kept dropping the ball. Will never do business with them again!"