Auto-Lab Franchising 6001 North Adams Road, Bloomfield Hills, MI 48304
About the Business
Auto-Lab Franchising is a car repair institution located at 6001 North Adams Road in Bloomfield Hills, Michigan, United States. Our ASE Certified Mechanics at all Auto-Lab locations provide peace of mind for our customers, knowing that their vehicle is in good hands. Whether you need an oil change, maintenance, or major repair, our qualified mechanics ensure that the work is done right. We pride ourselves on offering quality auto service at a fair price, guaranteed.
With the help of accurate computerized diagnostics, our experienced mechanics can diagnose and fix any issues your vehicle may have. We offer a 24 month / 24,000 mile warranty on parts and labor, ensuring that our work is backed by our commitment to excellence. If you are interested in owning a nationally recognized franchise and enjoy working with people and cars, Auto-Lab may be the perfect opportunity for you.
Auto-Lab Car Care Centers eliminate the guesswork when it comes to auto repairs and maintenance. Our locations offer computerized diagnostics, certified mechanics, and a 33-point inspection after every service. Trusting Auto-Lab to keep your vehicle in top condition means better fuel efficiency, fewer surprise repairs, and more years on the road. Visit us today for reliable and trustworthy car care services.
Photos
Location & Phone number
6001 N Adams Rd #255, Bloomfield Hills, MI 48304, United States
Hours open
Monday:
08:30 - 16:30
Tuesday:
08:30 - 16:30
Wednesday:
08:30 - 16:30
Thursday:
08:30 - 16:30
Friday:
08:30 - 16:30
Saturday:
Closed
Sunday:
Closed
Reviews
"Quoted me one price I was charged a hundred dollars beyond that. Terrible customer service."
"This place is the absolute worst!!"
"The corporate is terribly run, no customer service team. When you call the corp line you cannot talk to anyone unless you know an extension, after calling numerous times and leaving multiple VMs without a return call I was able to connect with their alleged controller, Grant Finn by simply just clicking the option to talk to accounting, I had left VMs for him before since I could not reach anyone. He was rude and kept hanging up on me, I am a customer of a franchise with a question about a return and the corp policy. He said it's a new phone so he cant transfer me, which I understand bc using a phone is so difficult....I assume since Auto-lab is such a small company by controller, Grant is actually prob a general accountant since he is answering the main general line. He is rude and was not helpful. Grant clearly has an ego and was very arrogant, as he kept saying he cant help bc he is so busy being the controller. Which he should be, he works for a small regional auto repair company. Get ready FORD here is your next superstar CFO!! What an idiot!"
"Update: The owner of the Mt. Pleasant location that did the work on my car offered an in-store credit as a partial refund. WOW. An in-store credit for future work I would never, ever, have them do on any of my vehicles, that's mighty big of you. I wonder what Frank Vandenberg (CEO) and Stephen Wilson (President) think of all of this. I haven't heard from them, so I assume they are very busy counting up all of the money they are making. This company sucks. They ripped me off big time and did unnecessary repairs on a vehicle that broke down 5 days later with the same problem that they supposedly fixed. I tried to call Stephen Wilson at the corporate office, but all I got was the runaround from the shop that did the original repairs. DO NOT BRING YOUR VEHICLE TO THIS COMPANY, YOU WILL OVERPAY FOR SOMETHING YOU PROBABLY DO NOT NEED. Please, please, please get a second opinion before you let these people touch your car."
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