INOVA Federal Credit Union
1025 South Carroll Avenue, Michigan City, Indiana, United States
About the INOVA Federal Credit Union
INOVA Federal Credit Union is a trusted financial institution located at 1025 South Carroll Avenue in Michigan City, Indiana. As a member-owned credit union, INOVA is dedicated to providing personalized banking services and competitive rates to its members. Whether you are looking for a savings account, a loan, or assistance with financial planning, INOVA Federal Credit Union is committed to helping you achieve your financial goals. Visit us today to experience the difference of banking with a credit union that puts its members first.
1025 S Carroll Ave, Michigan City, IN 46360, United States
Opening hours of INOVA Federal Credit Union
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:30
Saturday:
Day off
Sunday:
Day off
Reviews of INOVA Federal Credit Union
"Sheetal is, without a doubt, the most efficient, friendly, professional, and pleasant banker I have ever had the pleasure of working with. Having been in business for well over thirty years and making more financial moves than I can recount, she is one in a million. For the first time ever, it makes my day to see her name on my caller ID. I will invest the maximum I can with this bank and she is the reason. I encourage anyone who is in the market for a remarkable banker to contact Sheetal! This world needs more Sheetals in it."
"I’ve had the pleasure of working with Sheetal Patel, absolutely amazing customer service. Very thorough in explaining everything that was needed and patiently awaited the checks needed to fund the account. I look forward to having Sheetal assist me with my future banking needs."
"Stacia was very knowledgeable and patient throughout the procedure for opening a new account. I highly recommend Stacia and INOVA Federal Credit Union."
"I would like to share my disappointing experience with Inova Federal Credit Union by leaving a one-star Google review. Our church contacted the business department to initiate the closure process for our account, and we even called ahead to ensure we were aware of the required steps. We were assured by a representative that I was listed on the account and advised to visit the Michigan City branch in person to complete the closure. Unfortunately, upon reaching the office, I encountered Stacia Glade, who exhibited an unhelpful and rude demeanor. Despite the business banker's ability to confirm my information, Stacia somehow claimed that I was not associated with the account, disregarding the previous verification. Moreover, I discovered that the business bank department was closed upon my arrival. To my surprise, Stacia stated that they did not maintain records of the individuals they communicated with, making it impossible to identify whom I had spoken to before. This lack of organization and accountability reflects poorly on the bank's professionalism and customer service. Based on my unsatisfactory encounter with Stacia and the overall experience, I cannot recommend utilizing this institution."
"Sheetal has great customer service She opened the shade for the sun to come in the office. I had to get a new card because mine was compromised and i was so nervous, bit she made me feel really good about my accounts being safe and gave me a shiny new card. I appreciate her. Great Job!"
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