PFCU (Ionia),

4035 S State Rd, 66 & David Hwy M, Ionia, MI 48846, United States

"If you are someone who has hardships DO NOT get a loan from them they are not at all understanding and are rude about it they will happily take away your vehicle or whatever. They do not care if you’re struggling please if you are worried about any hardships you may have do not work with them all they care about is their money they wouldn’t care if you starve yourself to pay them"

"The loan officer I dealt with very professional, respectful and extremely helpful. I would recommend PFCU to everyone!!"

"Banked here for a few years. When business got rocky they only made it worse with crazy nonstop fees. Over 2k in fees alone. Then they charged my authorized signers for the fees, taking money from their personal accounts, which is illegal. Got an attorney and will now be suing them. They clearly think they can break the law and get away with it. They are going after employees for fees owed by a business. They are super crooked"

"April Green helped me with an urgent need of a vehicle loan as mine was totaled and I needed one immediately. April was SO helpful and I enjoyed working with her very much! She was fun, quick, smart, and always kind. I loved PFCU before, but man, after this recent experience, I have never been more content in where I bank. Thank you, April!"

"If your account is hacked and you have fraudulent charges to dispute, it takes them days to get your money back. Other banks and credit unions you get it back instantly. Not these guys. They use a third party because they care more about their money than their customers. Additionally, they took a check out of our account once that belonged to an account that was just one number different than ours. Took them 4 days to correct it. These kind of errors should never occur if their tellers were trained to double check every entry. Took them so long to fix because the only have supervisors available for very limited times each day and accounting is impossible. Such a poorly run credit union. I’ve worked in a bank and this is just not normal."