Holley Automotive 728 East Emmett Street, Battle Creek, MI 49014

"More than two months wait for rear axle brakes .they gave me a print out of part needed , I did part hunting and found what they needed . They put brakes back together with other missing parts .No emergency brakes . Weak excuse for a repair shop."

"The best mechanic shop in town. They worked around my work schedule. They even helped me with transportation while my car was being serviced. I know my car is in good hands. This business truly cares about the consumer."

"We brought our car in for AC repair. Ron diagnosed it. We asked that he fix everything needed to complete it. We asked and agreed to OEM parts. He charged us around $1500 for the service with a 24 months or 24000 mile warranty. The AC system stopped working 2 months after Ron said it was completely fixed. We called and scheduled a time to bring the car back in to get it fixed correctly under the warranty as we understand mistakes and/or bad parts happen. Ron never communicated anything back to us for over a week. We called 2x with no call backs and decided to drive down there just for an update. Ron let’s us know that this will not be covered on the warranty but he will now need to replace something else not included in the warranty. He explained that there will be no refund or warranty service for the faulty, incorrect previous job. He told us he needs $800-$1000 more to fix it correctly, We are now out $1500 and still have a broken AC system. It seems like Ron would want to make this right being he diagnosed it himself in the first place. We have taken our vehicles here multiple times and very unfortunately feel completely ripped off here. We just wanted the car fixed correctly and for this shop to stand by their work. We asked Ron for a refund or warranty work to get it done either there or to take it somewhere else and he immediately said no to both and blamed his mistakes/misdiagnosis on our car being older and other parts etc instead of just admitting truthfully he made a mistake or just couldn’t actually do the job. Our whole goal was to be told the truth, properly quoted and have the work correctly performed. Now Ron has our $1500 and we still have a broken car. Not a great feeling for us and not a great situation as we feel ripped off with this whole thing. This is not the way to do business or to treat repeat customers. It’s too bad. We thought these people were good and that we could trust them which at this point does not seem to be the case. Ron, if you are reading this, we just want our car fixed correctly or our money refunded."

"Great customer service with their receptionist, and speedy, quality tightening & cleaning of my car parts even though Ron was the only one working the afternoon I went in. My car has been starting smoothly ever since Ron cleaned & tightened things! No more problems! Highly recommend to anyone."

"At Holley, Ron makes taking your vehicle there special because you know when you leave it there with him you are going to get the best job performed on your vehicle. Ron treats your vehicle like it's his. He's very thorough in what he does. He fair with the prices. The environment there is peaceful and pleasure able. He's the best in town as far as I'm concern. So if you are looking for good honest and fair prices check out Holley’s Automotive."