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Sun Title Agency
1410 Plainfield Avenue Northeast, Grand Rapids, Michigan, United States
About the Sun Title Agency
Sun Title Agency is a reputable insurance agency located in Grand Rapids, Michigan. Our team of experienced professionals is dedicated to providing top-notch title insurance services to our clients. Whether you are buying a new home or refinancing your mortgage, we are here to ensure that your property rights are protected. Visit us at 1410 Plainfield Avenue Northeast to learn more about how we can help you with your insurance needs.
Photos of Sun Title Agency
1410 Plainfield Ave NE, Grand Rapids, MI 49505, United States
Opening hours of Sun Title Agency
Monday:
08:30 - 17:00
Tuesday:
08:30 - 17:00
Wednesday:
08:30 - 17:00
Thursday:
08:30 - 17:00
Friday:
08:30 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Sun Title Agency
"Barb in Big Rapids hung up on me when I told her that I just needed info. She asked a question that was irrelevant at the moment. She claimed she couldn't give me info without that knowledge. It was a yes or no question, give me the info if the answer is no, and if the answer is yes. I will apply it when it's relevant, as I can't give a yes or no right now. But, that offended her, and she hung up. I called back an hour later, thinking I was calling the GR office. My fault for hitting the call icon on a webpage before making sure it was the GR office. She said "Hello, this is Barb. Do you want me to give you your quote now?" She recalled my number, it seems. The tone was all about catty and power, the same tone she used in the call when she hung up. How do such insecure people, who's focus is self, get positions working with people? That requires an "other focused" attitude. Nope. I wouldn't do business with the likes of that. I called the correct GR number and asked the young woman who answered the phone if it was possible to speak with the owner; that I had some bizarre treatment I wanted to let him know about. She said "Which office? There are different managers for different offices". The thing is, I asked for the owner. If that was a no go, she should have said so, not take it upon herself to send me to a manager with no explanation. I felt like I was in a bind. I didn't want to give info that could turn into gossip to the person who answered the phone, yet I had to say what the issue was to get to the manager, not the owner. Really, horrible treatment all around. It boils down to communication and attitude. Very fixable."
"The friendly and efficient staff at Sun Title Agency made our closing experience stress free. We appreciated the thorough explanation of the process."
"Simply the Best Closing Experience! Phenomenal customer service, quick, professional and friendly! Plus, there was an iPad where I was able to have my closing photographed - I loved that ♥️"
"Excellent customer service from highly knowledgeable professionals. They accommodate to closings that are far from their office, and they prepare the title work much faster than other companies. My business will continue going to Sun Title whenever possible."
"We used them due to the seller recommending this company. From the get go it was a horrible experience, with the title company going against our wishes and having the property titled under our names and not under the business name, even though we had requested that. However, the seller had said personal names so that is what they put. When I called they did do a quite claim deed for us. However, we also received a check back saying that there had been overpayment at closing. I had called and tripled checked before we spent the funds. Now I find out that it was a mistake and we owe this money back to the bank. The whole experience has been horrible and would not recommend working with them, unless you want the headache to continue months after closing."
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