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Gerber Federal Credit Union
1004 West Main Street, Fremont, Michigan 49412
About the Gerber Federal Credit Union
Gerber Federal Credit Union is a trusted financial institution located at 1004 West Main Street in Fremont, Michigan, United States. As a full-service credit union, we offer a wide range of financial services including ATM access, banking, and finance solutions to meet the needs of our members. With a commitment to providing excellent customer service and competitive rates, Gerber Federal Credit Union is dedicated to helping individuals and businesses achieve their financial goals. Visit us today to experience the difference of banking with a credit union that puts your needs first.
Photos of Gerber Federal Credit Union
1004 W Main St, Fremont, MI 49412, United States
Opening hours of Gerber Federal Credit Union
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
10:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Gerber Federal Credit Union
"By far the worst customer service I’ve ever encountered. Everyone is so beyond rude and all make it very clear they are not interested in being helpful. Such an unpleasant experience every. Single. Time. We try to do the most simple task."
"Jeanne from the Fremont branch made my first time financing a vehicle very simple and fun! When my credit was first pulled, it seemed off. I looked on my credit app to see what the issue was and corrected it. A month later I reached back out and my interest rate went down drastically. Jeanne took it upon herself to offer ways that I could make it even lower! She walked me through the process and within a couple of days I was able to sign for a vehicle at a 4.74% interest rate! (Please note, this is primarily based on my credit score and may not be the case for everyone.) Had I not contacted GFCU for my loan, I would have been paying well over 7% in interest. As a single mother, I am beyond grateful for all of the help! Thank you GFCU and Jeanne for everything!"
"It’s just old and inconvenient (as are most Federal institutions). When i banked with Wells Fargo I would get my money back immediately while they investigated a fraudulent charge, at Gerber I have to wait up to a month for them to investigate and find me in the right. They are not compatible with cash app or most other traditional bank transfers, it is just an archaic institution & inconvenient most often."
"Both locations in Fremont and Newaygo have given us great customer service experiences. Notably; Katrina has been exceptional; very accommodating and professional. She has been patient and gone above and beyond. She has carefully listened to our banking needs and has helped us through any issues and should be recognized for a job well done! :-) Gerber General Credit Union comes highly recommended by our family."
"I'm very appreciative of their personal service as of late, they have really upped their service. My previous review: The worst experience with a financial institution I have ever received. This institution collected roughly $2000 in multiple fees for Overdrafts, Insufficient Funds, Unpaid Item's from September through December 2019. Inquired on a loan to payoff debt to stop the negative effects. Dealt with a loan officer who lied and misinformed me. Requests for any fees to be refunded were not met with a direct answer. No fees were refunded. Spoke with manager who lied about checking into previous request, I did not receive any correspondence regarding the matter. Visited and called branch on several occasions regarding issues, received no resolution. I sought other banking services due to this. Hopefully this isn't common practice."
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