Crystal Lake Apartments

"Property is not well cared for except the front so visitors and potential residents think it’s nice and maintained! Condescending manager and staff! Bottom line is money and not about fixing issues, making apartments nice or showing any compassion!(compassion for the loss of my mother/co-renter and not bc rent was an issue, paid on time, every month for over 4 years) They cover up issues! 20 layers of chipping paint! Painting cabinets when they’re disintegrating! Snow removal is a joke and unsafe! Bugs entering on lower levels are out of control! 100’s of them in spring and fall, weekly! Complaints get you retaliation! Rent increases every year w/ 2023 being $120 to recoup money from people that didn’t pay during covid! In the 4 years my mom and I lived there, rent was increased $250! When they didn’t allow lease renewal bc mom died and her income was gone, I was forced into a month to month lease at almost $250 more per month! Greed and retaliation at its finest! Beware!"

"Have lived here for over 5 years. No, they aren't perfect-nothing is, but for the location and price they are very close! Great size apartments, garage is a bonus and now they are building storage units next door if you need even more room. Of course during Covid getting maintenance was a challenge, but all is back to normal now. The only issues we have ever had are typical things that can and do happen in a house. I.e. water heater, upstairs pipe bursting, storm sewer backing up. The major bonus is, we don't have to fix any of it or pay anything other than our rent. I have never noticed high utilities but we do live in the middle of building on first floor. Had problem in past with one office lady, but she was eventually fired for other things, so it wasn't just us. All in all it's quiet, clean, safe and a great value for what you get. My ONLY complaint is the site is on very low ground, so it's damp everywhere, often. But, this is MI and again, nothing is perfect!"

"My friend of mine who lived there for 3 and half years. So secure, great location not too bad to UM-Flint, friendly staff, facilities are great, neighbors are quite and ultimately friendly. Never had a single issues over there. The apartment has clean carpet, ginormous windows, good bathroom , amazing counter space at kitchen."

"I've been living at this place for a few years now, I love the space that I have plus having a washer/dryer in my unit was very helpful, plus with the garage that's a BONUS we love be outside. The clubhouse is nice and the pool is too, I love the view of the pond too especially when the sunset. The staff and maintenance are cool too."

"We've lived here for almost 6 years. It's quiet, beautiful view of the lake from the patio. Great natural light for plants, the vaulted ceilings upstairs, with the open concept for plan is very lovely, offers a lot of versatility with decor. I love having a garage!. The office staff is very friendly and maintenance is timely and thorough when we have needed repairs. My only complaint is that rent increases every year, so we're now paying close to 1,000 for a two bedroom, and snow/ice removal really needs some improvement, especially since there are elderly ppl that are residents. Actually, in the summer the landscaping needs improvement there as well. I guess good help is really hard to find, but with the constant increase in rent, maybe they should just pay more for good landscapers. My husband literally has to shovel our walkway, and driveway, our elderly neighbors and my mother who lives a few doors down."