Filer Credit Union
About the Business
Filer Credit Union, located at 1117 28th Street in Manistee, Michigan, is a trusted institution that offers a range of financial services including ATM access, banking, and finance options. With a strong emphasis on building financial wellness through community relationships and education, Filer Credit Union is dedicated to helping its members achieve their financial goals. Whether you're opening your child's first savings account, purchasing a new car or home, or starting a business, Filer Credit Union is there to support you every step of the way.
One of the ways Filer Credit Union supports its members is through offering HELOC loans, with a promotional introductory rate of 5.99% APR for the first 6 months. The institution also invests in the future of the community by providing scholarships to young graduates, helping them succeed in their next life adventure.
In addition to mortgage loan products, auto loans, and various financing options, Filer Credit Union also offers assistance to those in need of temporary financial help, regardless of their credit history. With federally insured savings and a commitment to providing excellent customer service, Filer Credit Union is dedicated to helping its members achieve financial success.
Whether you're looking to purchase a new home, fund a remodel, or simply need a little extra financial support, Filer Credit Union is here to help. Join over 10,000 members on their financial journeys and experience the difference that Filer Credit Union can make in your life.
Photos
Location & Phone number
1117 28th St, Manistee, MI 49660, United States
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM
Sunday:
Closed
Reviews
"Not one of the tellers is ever polite when I visit to make a payment on my loan. Also they ask me if I know my account number but never offer to give it to me when I say that I don’t. I’m never treated when I enter the branch, and when I am called upon to be waited on whether it be in drive thru or inside the branch they always seem annoyed that they have to help me. I feel like a nuisance rather than a customer who is valued. As soon as I possibly can I am refinancing my loan with another credit union. I would never recommend this place."
"Best staff! Best products! Best services! Best rates! I’m always so impressed by the smiling faces and the willingness to help- no matter the situation. LOVE THOSE CALL CENTER GIRLS, TOO! I can HEAR them smiling through the phone. Keep rocking it kelsie, Melissa, Lisa, and all of you other filer peeps! You’re the best!"
"I’ve been with Filer since I moved to the area and have continued to stay with Filer now that I’ve moved. Everyone has been very helpful and friendly every time I interact with them. They’re truly a community bank and I always feel welcomed."
"Terrible customer service. Refused to help me set up direct deposit to pay for my loan. Then, when I attempted to pay for it directly from my debit card. They processed it as a cash advance without telling me. This cost me 35$ in fees and they would not remedy the situation. I recommend banking/loaning elsewhere you can get more help and transparency."
"Wish I could give zero. Anyone know how to contact their corporate office? Because the behavior and attitude are awful. Will not be going back there ever again. Switching banks! Melanie and Amanda and also the other female. Rude as hell. All I wanted to do was make a withdrawal. Now I have to switch banks and wait until Monday to get my money. Not cool. Threatened to call the police because I asked for names and for a manager after they treated me like they did. I will never recommend anyone else there again."
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