North Pointe Apartments

"Anytime I have a maintenance issue, it's fixed in a very timely manner. It would be nice to have some things in my apartment updated, but to have that done I was told I'd have to move everything out. That'd be too much of a hassle and a headache though. The only real complaint I have is that North Pointe became a pet friendly community. A lot of people don't clean up behind their pets. So, you'll always see piles of **** and dead grass spots. I do appreciate that my building became a non-smoking building!!!"

"Hands down the best apartment I’ve ever lived in and have been here for the past 3 and a half years. It’s quiet and everyone is pretty respectful."

"The on call maintenance that came out on Saturday when we were smelling a metallic burning smell coming from our dishwasher said he didn't smell anything. (He smelled like a heavy smoker so I'm not surprised.) He told us that he was going to have regular maintenance check back with us the following Monday. On Thursday, we hadn't seen another guy come back, so we reached out to the office and the regular maintenance man (Mike) we see often came out. He said the other guy closed out our work order and made it seem like all was okay. Mike looked at the dishwasher and told us we weren't wrong with what we were smelling and that a solenoid had burned up and we now need a new dishwasher."

"Anytime I have an issue it's resolved right away. Absolutely no complaints and we've been here for over a year. Great place to live"

"Only reason I'm giving this place a 2 instead of a 1 is because all of the cabinets were remodeled prior to me moving in and they look so much better than what the pictures show online. Can't rate any higher than a 2 though. It was nothing but problems prior to and during move-in. The date available online was listed as 9/28 so I applied and got approved for the apartment only to get a call a day later saying oh so that apartment won't actually be available for move-in until at least 10/20. So I said okay work is just going to have to be okay with me starting a little later. Couple days later I notice the apartment I got approved for is still listed as available online so I log in and notice that the apartment listed on my account is not the apartment I applied for. It was a more expensive apartment that wasn't even pet friendly even though I clearly specified a pet on my application! So I had to call them 3 different times before someone finally fixed it. Very very poor communication from this place. Oh and apparently there's a renter's insurance requirement and I was supposed to get an email about uploading proof of insurance after the property manager signed my lease. It's been 5 days and still no email about uploading insurance."