Staples,

6128 Beckley Road, Battle Creek, MI 49014

"I went there to get some obituaries printed a week ago and I waiting 30 minutes and never got any help or acknowledged. There were only 2 employees working ( that I seen). The guy working in the printing area was also working the FedEx line. He was busy, but he never came to the printing counter. He only took care of the customers in the FedEx line. He never apologized or said anything to me. The other employee stood at the check out line with his hands in his pocket. Staples needs more employees with better customer service."

"This Staples was pretty gross and felt like a bummer."

"I like it here especially when i want to print out some documents and more"

"Customer service in the Battle Creek,MI Staples is NON-existant. They deserve a ZERO stars rating. In my opinion, the store manager, MARK, is worthless. I drove over an hour to get there (I arrived at 5:32pm, on 6/18) I asked for assistance. I needed 3-4 copies of an 8x10 picture on 'specialty' paper rather than regular copy paper. I was rudely informed that they DON'T "do" orders if it's less than an hour before closing (they close at 6pm). They further informed me I could use the self-serve copy machine. I asked if I could purchase specialty paper to put in the machine. Again... I was told no. I explained I had driven over an hour to get there... it didn't matter. They said it was POLICY not to accommodate if there was less than an hour left before closing. REALLY?? SERIOUSLY??? You can't let a person choose a higher grade of paper above regular copy paper & have THREE (maybe 4) stinkin copies made?? If this is TRULY a fact; Headquarters should make that ABUNDANTLY, HUGELY CLEAR to customers on your Website. What a huge waste of my time and gasoline to drive over an hour for this -what SHOULD HAVE BEEN- a simple, easily manageable request. Oh, ...and yeah ... they DID offer to put a "rush" on it for tomorrow morning. If THAT wasn't the most asinine to say, knowing I'd driven over an hour to get there. Yep. That's just exactly what any person would want to do. Drive a total of 4+ hours to have 3 copies made! You bet ya!! GREAT customer service, Mark. NOT!!"

"Rude employee "couldn't help me" after I called and was told they could...treated me dumb telling me what I wanted was no longer possible....so I went to Best Buy's Geek Squad and they did what couldn't be done!!! (Adding Microsoft Office for Home and Student w/o a subscription to Microsoft 360) Thank God for The Geek Squad!"