Grand View Place
936 Front Avenue Northwest, Grand Rapids, Michigan, United States
About the Grand View Place
Grand View Place is a premier institution located at 936 Front Avenue Northwest in the heart of Grand Rapids, Michigan. Our mission is to provide a welcoming and enriching environment for residents to thrive in. With a focus on personalized care and attention to detail, Grand View Place offers top-notch assisted living and memory care services. Our dedicated staff is committed to ensuring the well-being and comfort of all residents. From spacious accommodations to engaging activities and delicious dining options, Grand View Place is the perfect place to call home. Experience the difference at Grand View Place and discover a new standard of senior living excellence.
Photos of Grand View Place
936 Front Ave NW, Grand Rapids, MI 49504, United States
Reviews of Grand View Place
"It's a great place to live if you don't mind violence, vehicles getting vandalized on a daily basis, low to no maintenance, issues not being addressed by management. I would not recommend living here. Glad I moved out when I did."
"The office staff is lovely, I appreciate the effort they are putting into the complex to weed out the negative neighbors and maintain the good ones. Ashley always answers the phone and is always pleasant and helpful."
"I paid the $35.00 application fee.after visiting the Grandview place.looking at a one bedroom with some handicap tools for the bathroom.And the apartments are nice.This was a year ago.Aslo I was told there's a year waiting list.I called several times sene thin.and was told my year was not up.I call today 1/31/22 talk to the manager and now it's the veterans first, and people like me come later. I'm getting mix messages."
"I really wanted to live here and was super excited when I found this place. However it was a big miscommunication error that has made me write this bad review. First, when I found this place, I called them probably 8 times and left voicemails the first 5, this was over the course of a week and a half, and I never got a call back. The last phone call, it went to voicemail and it said the voicemail box was full. I also used the contact form on their website and sent an email and didn't get a response at all. I finally went in during the beginning of May and met with the manager Jennifer who said that my $35 application fee would hold an apartment and it would be ready to be moved into June 15th, which was amazing because it was at least a month before I had to be out of my current place. I filled out the application and was only set to send her a couple more things once I got home. Since I just started my job I didn't have pay stubs (6), but she said they would get in touch with the bank to verify that I was getting a direct deposit and to get my bank statement and that I just had to fill out what school I was going to so they could get in touch with them to make sure I was only a part time student. Well, I sent her the things I needed to, birth certificate, email from my boss saying I was hired for how many hours a week with whatever pay grade, and information about my emotional support animal. No response, I emailed her again a couple days later, no response. Finally towards the middle of may, almost the end of May, I sent another email and nothing, crickets literally. So I emailed the email from the website asking if they received my stuff and would I still be set to move in on June 15th. I then get a response back from Michael who says he has no idea what I'm talking about and he doesn't know who told me that's when I'd be moving in. I had to literally call corporate to even get a hold of Jennifer. Michael told me I needed to come in so I assumed this was to discuss move in and possibly signing papers. I get there and he tells me that he needs 6 bank statements printed out, an enrollment verification letter from my school, and my financial aid award letter. So mind you, I took off work because I thought this was an important meeting, and it was all stuff he could have told me over the phone. He also told me I needed a more accurate letter from my manager saying what my hours were even though they fluctuate greatly every week. So everything I was told by Jennifer wasn't even the truth and Michael made things way more complicated than they needed to be and even told me I'd have to set up another appointment to bring him all the necessary documents. Clearly I shouldn't need an appointment because they don't seem all that busy sitting in the tiny office and not answering phone calls or emails all day. Another thing I didn't like is that you don't even get to see pictures or even go inside of a unit to see what it looks like, you just pretty much see a blue print/floor plan which doesn't tell you much. Honestly so glad I didn't go through with living there because it would have most likely continued to be a hassle and I probably wouldn't have had a place to live because they would have kept extending out that they needed yet another thing. So I basically wasted $35 for an application fee that was supposed to "HOLD THE APARTMENT". Also, they only accept Cashier's checks and money orders which I found very very strange."
"It would be greatly appreciated if you guys at least answered the phone or at least called back the next business day . I’ve called multiple times different time of day just to be directed to VM. Fix your management please !"
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