United States Postal Service

"If I could give no stars I would. My grandparents send me money for every holiday since living in interlochen my money has been stolen out of my cards and delivered with a ripped open envelope. Anytime I order something I get a notification they don’t have access to my driveway (even in the dead of summer), When it’s winter time my very short driveway is always plowed as I drive a super small front wheel car. My money is being stolen and they’re not delivering their packages. Whoever is the driver for interlochen post office needs to be watched with a closer eye."

"Here are my tracking results. Please note the time and date: Arrived at USPS Facility INTERLOCHEN, MI 49643 September 15, 2023, 8:33 am No Access to Delivery Location INTERLOCHEN, MI 49643 September 15, 2023, 8:39 am Return to Sender Processed INTERLOCHEN, MI 49643 September 15, 2023, 8:58 am 25 minutes after receiving my critical medical equipment, they had already returned it to the sender without bothering to deliver it. Address was correct on the package. After reading reviews, I see this is a troubled post office and many complaints similar to mine."

"It’s now frequent to go weeks on end without mail delivery for everyone on my road. Garbage trucks, UPS, FedEx, everyone else makes it through just fine, but USPS refuses to service anyone if there’s just a single drop of rain outside! After calling numerous times, no one does anything to resolve any issues, other than offering us the option to drive there and pick it up!"

"20 years of business with IPO with no complaints. I had to reroute 3 packages to my po box from a Canadian supplier while items in transit with DHL. Interlochen post office took care of this with a simple phone call from me. Great job peeps! Note: the Canadian company and DHL were of no help despite emails and calls. My items would have been returned to sender."

"I wouldn't listen to the haters here. I have been using this post office for more than 5 years now. I have gotten nothing but GREAT service. They have taken packages for return that I have already opened and just resealed because they were the wrong item, and could get in trouble for that. The delivery people are great, one saw I had a package as they were leaving for delivery and waited for me so they could take it. The workers inside have been so nice and kind helping me out, even going as far as personally calling my number when I asked them to because I really needed a package for a workday. NO POST OFFICE WOULD CARE! But they called me three times when my phone was on mute to tell me before they closed. Ignore these haters, not everyone is perfect, but of the 5+ years I have been with them, I have gotten 100% satisfaction. And for the people complaining about the hours... read the sign CLOSELY!!! It SPECIFIES that they have lunch hours and WILL NOT be at the window for a good 30 minutes to an hour. DELIVERY PEOPLE: Deserves A+ WORKERS: Deserves A+ REVIEWERS: Deserves D+"