Keweenaw Saunas 37055 U.S. 41, Chassell, MI 49916

"Bought sauna in 2018, have had problems with board's buckling in. Back wall of sauna the center boards right behind the stove pipe is buckling in and starting to separate. Have called Red and Tammy hundreds of times, they will not answer the phone or call me back. Terrible customer service. Don Minkin Over 5 years since I purchased this sauna ,still red and Tammy have not come and repaired the sauna. Very poor people to work with. Stay away from this company."

"Wow! Top notch! Tammy and Red were amazing to deal with and produce a lovingly hand crafted barrel sauna. I love that I’m supporting a local business. The red cedar smells great from inside. We bought this for the many health benefits of a wood burning sauna and the relaxation factor. Ben and Chloe delivered the sauna right on time with great communication and put it in the perfect spot. Highly recommend!"

"I'll start off with the most important part. I COULDN'T BE HAPPIER WITH MY KEEWANAW SAUNA! Red and his crew were great to work with. I knew going in that this wouldn't be a quick turnaround. I ordered my 6x8 sauna back in March and it was delivered in the 3rd week of October, but again, I knew it would take a while. When I ordered it, I was told they were backed up and I might not get it until the fall. So I left them alone and waited. Red has a small crew and his saunas are in big demand. Each one is made to order, so yes, you'll wait. But it's worth it. As I prepared my sauna area at my home, I sometimes had questions about dimensions and such. EVERY TIME I called or emailed, they ALWAYS answered or got back to me within a day. EVERYTIME. His delivery crew was great and they kept me informed of their arrival time and showed up when they said they would. Even though getting the sauna to my preferred place was a bit of a challenge, they were great and friendly and professional. My sauna looks amazing, works like a champ and I would do it all over again. Order from Red, be patient and you will be so happy."

"We received our sauna on July 23, 2021. We’ve been using it 2-3 times a week since and are loving it so far. We ordered our sauna in early April 2021, with an estimated delivery of August 2021 (or possibly by the 4th of July). Red told my husband to call mid-summer to check the status. After reading reviews about a lack of communication, we remained diligent with calling starting at the end of June. We called weekly for about a month and Red was always friendly and kind. If it wasn’t ready, he always recommended calling back or texting to check where they were at with the status of our sauna. If he didn’t pick up when I called, he always called me back. We never had issues with lack of communication. He gave us updates each time we would call and by July 23, it was delivered. The sauna was delivered by one of Red’s staff members and my husband was really impressed with his knowledge of the product. My only critique would be that there was a lot of saw dust under all of the benches in the changing room and sauna area that could have been swept or vacuumed before delivering the finished product. Not a huge deal but just something I noticed. So…after owning this sauna for almost 2 months, we are very happy with this purchase and really excited to continue using it during the upcoming winter months. To anyone interested in buying one, just try to be patient with the wait time and know that it’s a good idea to stay in contact with Red prior to your expected delivery time. It’s definitely worth the wait!"

"My Sauna turned out amazing!, I ordered the 7x14 and couldn't be more happy, they exceeded my expectations and i would highly recommend them. I absolutely love my new Sauna!"