Jeff Star Movers L.L.C.

"We used Jeff Star Movers to pick up, transfer, and drop off a significant art collection - across country. They were prompt, super courteous, kept us informed along the way - even sending pictures on the road when they ran into poor weather ! The payment process was fair and easy, and we tipped them based on the excellent service. Super Appreciated ! We recommend."

"Jeff Star Movers did an amazing job with our move. They went above and beyond! They showed up when another company cancelled on us. They were very professional and considerate of our needs. They made sure our items were safe and secure, including fragile items. When they moved items into a storage unit, they did an excellent job making sure we still had space to put more items in the unit if need be. We will definitely use them again!"

"My family has used Jeff’s Star Movers for a second time and they have consistently impressed us with their professionalism and high quality of work. For an efficient and courteous moving experience - feel free to reach out to these young professionals!"

"We hired Jeff Star Movers for our short move within Royal Oak. Communication was great initially but the rest of the experience wasn't. They were quite reckless with our belongings, damaging our coffee table, brand new desk, and multiple walls. When we called to complain and make an insurance claim on the broken items, they blocked my husband's phone number and have had zero communication with us. One of the movers had 8 stiches in his hand which was bleeding. They seemed like hard workers, but like they just wanted to get the job done as quickly as possible. The guy with the stiches tried moving our peloton off the moving truck by himself - we had to run over and help him when we saw or I'm sure it would have ended badly. In the end, they tried charging us $600 more than the estimated cost for a 2 hour move - including additional time that was inaccurate, a heavy item charge for moving our treadmill which they did not move, and a 'stair' charge for all 3 men x2. They did end up refunding the heavy item charge and some of the time, but it all felt very scammy. I would just go with someone more reputable, even if their initial quotes are a bit more. You'll likely end up paying the same amount, but you're likely to have better communication and ways to remedy damaged items and other issues."

"BEWARE of Jeff Star Movers at all costs!!! If I could rate this company zero stars, I would. They did an awful job moving our furniture into a storage unit. They have ruined multiple pieces of furniture. We asked them to wrap all our furniture to ensure that it wouldn't get scratched up, yet most of the wrapping was ripped apart and falling off. Not only did this wrapping take a lot longer, meaning we needed to pay them extra, but it did not protect our furniture since they barely wrapped it. Our outdoor patio set looks like they moved it to the truck by pushing it against concrete. The top layer of the patio furniture is all scratched off. They have also scratched our expensive wooden table and put a crack on the side of it. This is just some of the damage done, which doesn't include various dings and dents to other items. Not only did our furniture get ruined, but they also continued to add different charges that were not previously explained, including a $90 charge for walking more than 15 steps and walking up one flight of stairs. When we uncovered the damage in the storage unit we called Jeff Star to let them know of the damage and no one answered or called us back. Once I finally reached them, they told me that they didn't do this and that we have no proof, as someone else could have ruined this furniture by taking it out of storage. We didn't pay a supposed professional company to ensure our furniture was moved properly, just to have it ruined. If you want to pay a lot of money to replace your furniture, then you should hire these crooks, but I seriously urge you to find an actual moving company who cares about their customers if you want to have nice furniture at the end of your move."