Harbour Ridge

"STAFF IS AWFUL. I saw a review from 4 months ago on Google that perfectly described it. Laurel is awful to work with. That is why I'm giving 1 star. The apartments themselves are decent - typical cheap paint that buffs up anytime anything is rubbed on it (I slid my glass cup across the stairwell and the paint came up. It was a light glass with just a smidge of water so no real weight, fyi). There's some staples in the carpet you can feel. BUT. This is one of the biggest and prettiest for the price in the area. Once you don't have to deal with the employees and overlook the cheap quality of actual building materials, it's great living here. The community is generally very friendly and you always see people walking around. It's very quiet and homey."

"Lived here for 3 years. almost everything broke in the apartment within the first year. The water was filled with iron our bathtub was orange. undrinkable water. The water pressure in our toilet was so bad you would have to flush 3 or more times. We complained about our toilet the entire time and they kept saying they would fix it but they never did. Really tells you how much they care. Water would also drip from our bathroom ceiling. When we finally moved out we cleaned our apartment like crazy the lady in the office even told us that they were suprised on how clean it was. Nope slapped a 1500$ carpet fee for a small red stain. Our security deposit gone like that plus another 500 dollars I have to pay. These people are scammers they don’t care about you they just want your money. I would really suggest finding somewhere else in traverse if you plan on moving."

"Extremely rude and unprofessional staff. I loved my apartment, and the grounds are beautiful. However being treated as nothing but an inconvenience by the office staff for even the smallest questions got old. Maintenance enters apartment without knocking, warning, or permission. The maintenance request form specifically asks if they can enter when you’re not home, and despite me marking no many times due to my pets, they continued to enter my unit anyway. Once I came home to a crumpled up note outside my door saying the repair was done, after I specified requested they call me before entering. Another time maintenance walked in my apartment without knocking when I was just waking up and hardly dressed. Moving into the apartment was a nightmare. Emails from management were almost impossible to understand due to the number of grammar and spelling errors. I emailed my proof of insurance as well as confirmation numbers for my electric and gas. A day later I receive a response of “we need your renters insurance and utility information.” There was nothing in my email besides that information, it’s like they didn’t even attempt to read it before responding. Ac was out for almost a month during the summer and I got (legitimately) screamed at by Laurel (property manager) when calling for an update. I’ve had friends go into the office to apply and straight up been told to leave because staff didn’t want to answer questions. Very disappointing considering harbor ridge is one of the few affordable places in town. I do not recommend moving here unless you enjoy being belittled, screamed at, and just bullied by management. I wish the property owner would address this issue, as other reviews show I’m not alone in my experience."

"I felt "welcomed" from the very beginning. Amazing customer service, knowledgeable and caring. I was in dire need of a place to live and as soon as I saw the apartment, it felt like home. The management made the move in process painless and easy, my apartment is super spacious, immaculate and absolutely perfect for me. It is obvious Harbour Ridge appreciates their residents. They take great pride in making sure it's quiet, safe and clean. Highly recommend!!"

"My wife and I lived in Habour Ridge apartments from June 2015 to July 2018. We loved our stay here. The walls are thick. Insulation was great (sound and temp). We loved having an attached garage in our 1 bedroom w/ den. We treated then den as a second bedroom/office. The price was very affordable. The front office was always friendly. Maintenance was always able to fix things for us in 24 hours or less. We were sad that we had to leave, but my job dictated that it was time for us to move on. If I needed a place to stay again, I'd look here first."