Jack's Bicycle & Fitness 24308 Michigan Avenue, Dearborn, MI 48124

"Michigan roads have shredded my back tire on my ebike, Sailnovo. Jack's got my tire fixed same day. They even adjusted my hand brakes and showed me how to do it next time."

"Employees Matt and Brian are old school. They explain and work with you. I've taken my electric bikes and a bike I bought from a different bike shop, and they've fixed it within a day with a reasonable price. Thank you, gentlemen!"

"The last few times i have been in here it has been "interesting" All the old guys that work there love talking down to you and sit and explain things like you're 5 years old. I regrettably bought a bike from them this spring. The younger-ish guy who ultimately sold it to me was actually cool, talked to me and even offered to take the bottom bracket out for me. He is singlehandedly is the only positive experience I have had in the last 10 years at this place. Everyone else that works here hates ebikes and think they are a plague. I simply came in to get a new chain, guy asks me what bike i have, i tell him and then some other guy working on another bike randomly starts asking me questions and starts getting very specific. Then once he realized it was on a ebike it was an ebike he really got worked up. Like I said, explaining how chains work to me like I'm a toddler. I literally just got done rebuilding the top end of my dirtbike days before and just simply need a chain to enjoy my bike. This guy legitimately was lecturing me about chains and ebikes for a solid 5 minutes. He told me the teeth on my sprocket were probably destroyed, they are not. They handed me a $26 chain and I thought, do I really want to give these guys money? No. So I told them I'll go back home and make sure I come back with the right info. (ON THE BIKE I BOUGHT THERE) I went home, called up my favorite bike shop up in CA, told the guy the bike I have, the motor I have and he told me what to get. I ordered it on his website drama free and it's actually a good chain. I got that bike at Jacks because I do like supporting small businesses and the 73 world tour I ride has a jacks sticker from when my grandfather bought it. I thought that was cool seeing that sticker there my whole life up until these last few years. It's funny because the brand new sticker they put on my brand new bike instantly came off within the first day and now its just a white square. Avoid this place at all costs, they do not deserve your money. I would drive 50 miles to another store before going here for anything."

"Every time I’m forced to come here, I always leave with regret and disappointment. Really a shame this is the only bike shop left in Dearborn. Avoid if at all possible - head to Roll Models in Allen Park or Sweet Bikes in Canton for real quality service run by good people."

"I purchased this bike from Jack’s over 20 years ago took it in for service and a few upgraded parts great customer service took care of me! I look forward to doing more future business…"