Hartfield Lanes

"Everyone who is on here Posting terrible reviews are all “Privileged” people that got asked to leave or refused service for breaking the law. 95% of these are all people bringing in liquor into my establishment and get kicked out. The only thing they can do is write a bad review at this time."

"The bartender upstairs on the right side of the bar (all black hair, glasses, tats- fresh sleeve, facial piercings) should not be bartending by herself. It legit took 6 frames to get one white claw. Our group had to rotate in and out between players to wait at the bar. She apologized for the wait, but everyone in the line was irritated (as we were discussing it while waiting). As a server I understand more than anyone, however there was no reason for her to be this bad other than being inexperienced or just not caring about the job. My bf got mad because she claimed he "cut the line" at the bar... which idk what bar counter has a single file line, ever. However, I apologized to her on his behalf if he offended her. He was wrong in his approach, but was justified to be angry. She was soooo bad all night. When I brought it up to the owner while leaving, he didn't want to listen to my reasonable issue. His solution was to go to the left side of the bowling alley to get a drink if she was being too slow. First off, this was my first time here so had no idea there was another bar. Second, why should I go to the left bar if our lane is on the right side? Third, if a customer complains about slow service and giving resolutions like not letting her serve alone and getting her help... but your response as an owner is "what do you think your complaining is going to accomplish?" Then there's clearly a leadership issue here. Your bartender is hurting your sales, her tips, and upsetting many customers for being incredibly slow. Then gaslighting customers when they get angry? Either train her better, put her on a slower shift, or schedule 2 bartenders for a bar that's half full (literally because no one could go to the other bar side as that wasn't where the single file line was). I was being respectful and understanding while the staff decided to not listen and escalate the issue. The owner didn't even take the time to realize the bartender that asked my bf to leave (black hair with blonde face frame that has been there for years apparently) wasn't the bartender I was talking about. Idek where that girl came from. Do better. Ill never be back and the owner made it clear he doesn't need us back either. Idc because it's not my business I have to keep alive and there's better places than this one. And if issues continue then this place will collapse on its own. I'm just sharing my experience so if this is a place you are considering- hence checking the reviews- then go elsewhere."

"UPDATE! I’ve been coming here my whole life and just came here tonight and tried to buy a drink. The bartender Star said she could not serve me because I looked drunk after leaning over to see the specials menu. I’ve never had anything happen to me like that before, it must have been a power trip but it was very unprofessional and strange. She was extremely rude and I promise I will never come to this bowling ally again. If you plan on coming here, it’s extremely over priced and has terrible staff. The manager couldn’t help with anything because their bartenders are “trained” (NOT at all). They’re horrible and unprofessional. Do not come here!!! After I wrote this review, I was assaulted by the manager. I believe his name is Raymond. He was pushing me repeatedly over and over again. My friend left her debit card there and went back to retrieve it and the bartender “Star” put her hands in my friends face refusing to give her, her debit card. The manager also made jokes about him putting his hands on me to my friend."

"WORST BOWLING ALLEY EVER. this is the second time me and my family have been out out for no reason. the first time they claimed children could not be inside the facility after 11pm but this is not true at all. They claimed we were drinking unauthorized drinks when we got drinks from the bar. This is not a good facility to bowl and I would give it a 0/10 recommendation for anyone . There is big male at the door, very stereotypical. And not to mention I have bunions from the shoes. Very smelly shoes and bad conditions. Do not bowl here."

"What a cool joint! Fun for the whole family. Plenty of league options ranging from just-for-fun to uber serious."