D&D Bicycles & Hockey - Waterford

"Customer Service was excellent!! I had a part I needed for a 10 year old bike that I couldn't find anywhere on line. They took the time to make some calls and found the part I needed. I was very impressed!"

"Bought 3 bikes this year thru D and D. Mountain bike, gravel bike and a casual rider. Service is phenomenal, answer all my questions no matter how novice they were. Helpful with accessories such as a bike rack upgrade. Have used 3 of their locations. All staff are pleasant and helped me."

"I cannot say enough about the customer service Drake provided to my son at closing time. During practice, my son’s skate blade broke. He ran over to D and D as the doors were being locked. Drake went above and beyond to get my son the best skates for his feet. My son got his new skates and finished practice! I can’t give Drake enough praise!"

"Great store, nice people. The website has a lot to be fixed. Very hard to make payment. There is a lot of click here, enter info for item 5 pages later or in comments. Just make it where we can enter all the info for custom gear right away so custom items are not messed up. Fix payment, fix the cart, and fix your sizing charts. My tiny 12 year old measures an adult large according to your charts, we know he’s a youth large. Love to see how that’s playing out with kids wearing adult jerseys!"

"I have had the pleasure of purchasing 3 bikes from D&D in the last month or so and the staff has been incredible. One of the bikes we purchased had some sort of manufacturing defect and D&D took it back and let me choose a different bike with no questions asked, which during the current bike shortage was even more amazing. They have loads of replacement parts, grips, pedals and supplies needed to maintain the bike. D&D has earned a lifelong customer."