Sam's Club,

4350 Joslyn Rd, Auburn Hills, MI 48326, United States

"A colored girl was working very hard under a white manager that was quite hard on her. Some white people need manners. Indeed we all do but some things just irk me as we could be making the world a better place little by little. But sometimes we think we have to show who we are. Why not just respect each other."

"“Be Aware From Expired Items “ I have been doing curbside delivery from years. I have never took any reviews. But I have been receiving expired food items on my curbside pickup from last consecutive order . I went to the store to return those items at the desk and expressed my concern to the desk person and preferred to talk to the manager. Manager came and looked at the items in the cart and left saying I will be back. I have waited half an hour for the manager she never came back so talked to the desk person about the same. Her answer was she hasn’t came back yet we issued the refund and that’s it. No communication at all until I ask. Receiving expired items and grumpy attitude from management. What a waste of my time."

"Thank you to the workers in the tire department. Sunday morning at 10am they were there to get my unexpected flat tire fixed right away. The nice gentleman even put my groceries in the trunk for me. Excellent customer service where you normally don't see people going beyond their job duties anymore."

"My wife and I were searching for the highly sought after Enzo bookshelves…couldn’t find them. We called around and contacted the Auburn Hills Sam’s Club, which is an hour from our house. An employee there, Dennis, went out of his way to locate and confirm they had these gems in stock. He went above and beyond to make sure they were not damaged knowing we were traveling from an hour away…in a snow storm. After getting there, he met us at their receiving location and helped us load them as well. In a world full of terrible customer service, we were lucky to have had an extremely positive experience at this location with the help of the one, the only…Dennis"

"I come to this Sam's all the time. Usually the staff are great. Today I decided to try the snack bar! Big mistake! Changed my entire outlook on this Sam's. This employee I show here is the worst employee I have encountered in a long time. I ordered two slices of pizza. They only had one yet one was coming out momentarily. So, I said I would wait. But because I didn't want the single slice and said I would just wait for both from the one coming out. This upset this guy and he now wouldn't let me pay and wanted me to go to the end of the line. No. Sam's teach your employees proper Etiquette!"