Shell 54312 North Main Street, Mattawan, MI 49071

"I just left from this establishment and I purchased 6 packs of Skittles and 5bags of chips and a honey bun...(the berry Skittles were on sale 2/2.50 )....my total came to 30$ the total didn't show until after I swiped my EBT card so I asked was it right?? The male employee was nice, the female employee goes and removes the sticker and said "that was not supposed to be for those Skittles someone moved the tag"..I said regardless of it being moved I can read very well and it says BERRY 2/2.50 I didn't like berry but for the sale I didn't mind,I then asked can I see the sticker..she ignored me...I then got in her line and she Said(loudly) "I don't have time for this I have customers you can't get a refund on your EBT " as if I'd be embarrassed by that and I'm not I jus want what's fair! I asked for the corporate number or manager and she said "get it off our site,call EBT and see if they can refund you" I don't know what's the problem and attitude I'm out of money and just wanted to be made whole,even if she would of said I'll give u a credit or something i would of been ok with that"

"Was humiliated and disrespected because I had the wrong coffee the wrong cup and when my husband said something to the manager the black kid inside decided to get into his face. My husband isn’t one to not walk away with but this time he did so it could be handled right. The manager and the two counter people need to be held responsible for their actions. The kid follows my husband outside trying to start more problems. We should be able to get gas, drinks, and snacks with out being disrespected or threaten by an employee. Incident happen on May 13 2023 around 10:50 am."

"Great place and great service. You want the best fuel in the business than heads to Shell. Your car will thank you for it!"

"It always smells like a portapotty in there when they've mopped. They never are at the register. I've waited 20 minutes before and walked out without getting served. They refuse to give change even if you buy something bc it's needed for the next shift. I hate this gas station They are just awful.its also very obvious the staff is giving reviews to keep the obvious truth of horrible service hidden. Stay away from this place."

"Friendly staff! Has Michigan lottery! Good gas station food untill 2pm. Quick service! Easy to locate and is right off the highway! Almost always has fresh popcorn!"