Granite Transformations of Farmington Hills

"Feel as though we could have gotten a better deal on solid granite counters. The installers were hours late and rushed the installation. Our freshly painted walls were ruined by the gobs of black calking used to fill in gaps. I asked several times for the wood insert to be fastened to our new cabinets and ended up having to do this myself. Then trying to register my countertops for the warranty and the website keeps changing the install date. Try to contact the company and it takes you to schedule an in-home appointment, call the corporate office and you get sent to voicemail. We won't be completing our second kitchen or either of our bathrooms with them."

"They removed our bathtub and installed walkin shower with .5 inch lip. At last minute we asked to have sink countertop replaced also,, to match shower walls,, which they did within a week. Love our new bathroom!!"

"I am very pleased with my kitchen cabinet refacing done by Granite Transformations. Robert refaced my kitchen cabinets. He was very precise, detailed and knowledgeable in explaining the refacing process. He was at my house every morning prepared and ready to work. He was very professional and respectful of me and my house. My refaced kitchen cabinets are beautiful and they look brand new."

"This was by far, the worst experience we have had with a company. We ordered just under $17,000 in counters and 7 custom doors. When we met with their consultant, Stephanie, we told her that we wanted frosted glass doors that we could backlight which the contract clearly stated. When they arrived, they were white, opaque glass doors (below). Two personal items were broke during installation of which only 1 was reported and at no time did any offer reimbursement. They argued that it was the manufacturers version of frosted glass. In addition, Margot, who was never part of our discussion regarding the sale, tried to tell us that we never said that we wanted to backlight them. After months of disagreement, we engaged the manufacturer and settled for a different frame with frosted glass. When the new doors arrived they had been ordered wrong, as well, without the holes for the handles, which could not be drilled in the glass at that point so WE compromised again. After nearly 1 year to the date of purchase, the doors were installed. Instead of choosing to turn this into a positive experience with an opportunity for future business, they chose to blame the consumer for their internal problems."

"The first time I went in the showroom I was almost sold. Kelly let me take home sample chips without even getting my name or phone number! She's very friendly and helpful. I wanted to wait a couple of months before reviewing, and it's been 4. Our counters, backsplash and sink are beautiful. I had taken those samples and dunked one in beet juice. After a week it just rinsed off. I tried to scratch them and they dulled my (not best) knife. Our installer Jason was friendly and knowledgeable. After 2 months, we called because one seam was a little more visible than the others and they came out and refilled it. We had priced Corian for just the countertops (no sink, no backsplash) and this whole job was 42% cheaper. Very happy"