Nine Lakes Sport & Marine 4553 Old Highway 69 Business Garage, Florence, WI 54121

"Have been taking the boat, UTV and Atv's there for years. They even made a lake call when our boat died a few years ago."

"Everything was fine up until the last winter I used him. They stored my boat inside and I had it winterized by them for several years in a row. Then early winter I was sent a bill that was $350 higher than the previous years…$885! He said his rates went up, this was after it already was in storage, not when I scheduled to drop it off. He also claimed one of my tires was flat and the rim was bent. I told him it wasn’t when I dropped it off, but he took no responsibility for it. When I picked it up in the spring, it was sitting outside with the cover laying in a ball on the deck. The cover had a few big tears in it. I was informed a heavy snowfall collapsed the cover. Since I dropped it off in September, and it should have been indoors, I was fuming. Had to buy a new custom cover, and of course he couldn’t care less. I found a new marina and they told me a couple similar stories from other customers of his that won’t go back. Good luck with them if you go there."

"I wish I could rate this place 0 stars! He had my boat for over a month and didn't fix anything. He said he rebuilt my already rebuilt carburetor and took it for a ride yet the carburetor was in the floor or the boat not in the motor, and charged me $500 for nothing and then said it could cost up to $1500 but he didn't think he could figure out the problem. He has very poor customer service skills, he hung up and me and will not answer any of my calls. This "business" is garbage. Don't waste your time with this sorry excuse of a business."

"Great people to deal with i recommend anyone to come to this shop."

"The ONLY place i would ever take any of my outboards/boats. They are honest, hardworking, and knowledgeable. I don't ever write reviews.. But i had to on these guys. The first outboard I ever bought was from these guys and a couple weeks later a spring broke on my outboard.. (it was an old outboard about 300$) I came back to just get the part number... they found the part number... found where to buy it.. called the dealer had them hold it and then gave me the money to buy it. All without me ever having to ask a thing. He said he felt like it was sold that way and that he had needed to make it right regardless of what i thought. Obviously he wasnt in the wrong..this place just has great customer service and i refer everyone i know to this place. I recently took my bass boat there for a work.. They finished quick and it runs like a champ now."