Crunch Fitness - Ann Arbor

"I was planning to join Crush fitness and showed up last week. In that process, I came to know that they need bank account and routing information along with credit card details. it's the form that you will sign that says "I give the gym permission to take money from my bank account whenever they feel like it". It is not customer first attitude. It is grabbing “customer’s money first” attitude. Credit card authorization also allow company to bill and get money for the service. So why bank account details with routing number? I didn’t enroll myself as I didn’t like this policy. In the era of so many cyber securities hacking concern, nobody would want to see their bank details in dark web. That’s why credit cards are for. AVOID this gym."

"may not be the best gym to workout with a friend at!! yesterday i was approached by trainers(?) ianya(? no name tag) and Abby during the first exercise of my workout while alternating sets with my friend. After “witnessing” us switching weights and me asking my friend a question about if i was using proper form, Ianya and her coworker somehow found the audacity to approach us and accuse us of using their facility for personal training. I had asked my friend one question before my first set since i’d never used a barbell specifically for the type of squat she wanted to do. she demonstrated one more for me and for the rest of our sets we were mostly on our phones or in the locker room while the other was going. She wasn’t around or watching anywhere near closely enough to provide “personal training.” they asked us our names and proceeded to gesture towards me, “we aren’t saying that you are, we’re just saying it LOOKS LIKE there might be some personal training going on here and we don’t allow that.” we quickly stated that that wasn’t the case and continued our workout. This friend and i have been working out here together at LEAST 2 days almost every week this year and these employees have deterred me from continuing this. My friend and i are visibly similar in age and physique, but i am smaller and less built. I felt extremely singled out because of my appearance and was demotivated for the rest of my workout. i hate to pull this card but the hurt was real, i work hard to mask the underdevelopment that being malnourished growing up caused my body, and even harder to overcome the insecurities surrounding it. but i’m also an athlete, so it’s difficult yet imperative for me to find a gym where i don’t feel judged for being smaller and still wanting to be stronger. i cant say how comfortable i’ll be returning to this location when their staff has no problem or repercussion for confronting and making such implicative accusations against customers before even checking to see if they have a membership. personal training does not involve two people working out together and the employees who confronted my friend and i know that, but they still chose to approach us and make comments based off the way that i look. i cant say i have any issue with this location outside of these almost discriminative staff members, but it will definitely be hard to return :("

"This is a review for my trainer Shane T! I have been going to Crunch Fitness on Oak Valley for about 6 months and training with Shane for about 4 months. I initially was only planning to go for 3 months since I am on a career sabbatical. But I just loved his positive energy mixed with being a good listener and empathy, that I just figured out a way to get another 3 months. He challenges me and I leave our workouts energized and upbeat. The facilities is enough for the price you may. I do not go during peak hours so I cannot speak about some of the other comments regarding the doors not opened in time. The women's locker are well kept and I love the sauna after every workout. Its a great location with Target and Meijers and Tsai Grocery nearby for your everyday needs after a workout!"

"They frequently open 1 hour+ late. The sauna has been broken for 4 months and the bathroom has probably not been cleaned in that time. This place started great and has completely declined. The price is right and they have lots of great equipment, I hope they can find some staff who care for it properly. It's crowded at all hours, surely they have the budget for equipment maintenance and a cleaning crew."

"Recently I have been searching for a new gym throughout the Ann Arbor/Ypsilanti area, looking for the one that fit me best…by far that is Crunch Fitness. I felt instantly welcomed…the facilities are clean, everyone is focused on their workouts (yet are polite and kind), Crunch has all the equipment I was looking for and then some. Management, while taking a vested interest in making sure to show me around, was never pushy or overbearing. I was going to wait a few days to sign up to ‘make sure’ but this is definitely my gym!"