Mattress Firm Roseville 31831 Gratiot Avenue, Roseville, MI 48066

"Eric, the salesperson, was knowledgeable and attentive to details. He made my experience painless! He's definitely an asset to your organization."

"This company is scamming people and it needs to be investigated. Worst purchase and experience I’ve ever had. I’ll try to keep this simple. went to the location and purchased and outlet mattress(don’t ever do that) - mattress arrived with broken springs - was not the same mattress that I ordered in the store - spent 4 days waiting on an answer about what the next steps are - they kept dodging me and said they would call back so I went in there. They tried to do everything but give me a refund- the refund took well over 7 - 10 business days - I got the refund minus $40 for restocking fees."

"I couldn’t have been more pleased with my shopping experience at Mattress Firm - Roseville. Mattress Expert Scott was very thorough in helping me explore all of my options and extremely patient with me testing every option out. He offered great knowledge on what to look for when making a selection and reinforced that listening to body’s response to a mattress was key! I would highly recommend Mattress Firm - Roseville and their Mattress Expert Scott. I walked away knowing that my purchase of a new mattress and adjustable base was a great investment to the quality of sleep that I will have for year to come! Thank you Scott for your exceptional customer service!"

"I was dreading having to shop for a new mattress. I had checked online sources but felt I really had to be able to feel and lie down on one rather than ordering blind. Another store led me right to their most expensive models & paid no attention to my wants & needs. At Mattress Firm I was lucky to find Bill, a salesman who was interested in helping me find what I needed rather than just selling something. He worked with me around the limitations & challenges of my antique bed to make sure I would have all my requirements met. He was pleasant, professional & knowledgeable. I would highly recommend him!"

"No complaints, good customer service! My goal was to spend less than 600 dollars and leave the store with a mattress - opposed to waiting for delivery. The sales associate was through allowing me to sample several mattress based on my sleep needs. I left the store with a great deal on a mattress including a warranty - overall pleasant experience."