At Home Furniture

"This place has some nice furniture, but try an Amish store. Your will see a big price difference. If you do buy something, get everything in writing and do not give all the money up front. Marion is not much for keeping customers informed, nor is he good at returning phone calls. Each person may have a different experience, but several reviews from people who have never met, say very similar things so buyer beware"

"We had a custom bookcase made and it is awesome ! Please consider this local, hometown, made in Michigan business if you are looking for furniture! The store is loaded with ideas and also plenty of ready to roll intonyour home furniture :)"

"Over the last 10 years we have ordered desks, kitchen chairs, stools, TV stand, king size bed, tables and bookcases. At least 6 months ago we gave them dimensions for a simple cabinet. Still haven't heard back. It is past time to look for someone reliable like that Amish Furniture store on Van Dyke."

"Very saddened to have spent an hour in the store with our infant daughter discussing custom living room furniture with Marion with no callback on color options as promised. Nearly a month has now passed, with my husband reaching out via email to follow-up two weeks ago and no answer. I feel our business is not important to them despite wanting to support local."

"EXTREMELY disappointing service! While they have beautiful furniture, these folks have no clue how to run a business professionally. Bought four kitchen chairs, but they could only find two on the floor. Said they would call me when they located the other two in their storage area. I tried calling a week later, but I was only able to leave a voice mail message on their answering machine. Over the course of the next three weeks, I left messages on a weekly basis. They finally answered their phone on the fourth attempt and told me they had to order the chairs. They wouldn't give me a time frame until I threatened to dispute the charge on my credit card. Then they promised the shipment would arrive before the end of the next month. Fast forward a month, and I again had to call. Getting their answering machine again, I finally drove 30 miles to the store to make sure they were even in business. The owner acted like he had no idea I was trying to call, so I demanded that he go check his answering machine. He came back stuttering, "You'll get your chairs! You have my word!" Like his word meant anything at this point! I finally got my chairs two days later. No discount, no apologies. These people don't deserve to be in business! If you ever do have an issue with their furniture, don't count on them answering their phone or responding to your complaint!"