West Michigan Office Interiors: Office Furniture Dealer

"We have ordered lots of furniture from here and love it. My desk chair broke and a nice gentleman came in to fix it!"

"My employer has worked with WMOI previously but this was my first time. We hired them to outfit our new Bank Branch with all new furniture for 8+ offices, 2 conference rooms, a breakroom and our lobby. WMOI arrived to the Branch bright and early and immediately started to unload the truck and got right to work. Given the scope of the project, we never thought that there was ANY way that they would get everything installed in one day. Much to our delight, everything WAS completed in one day!! The Team of installers were polite and very respectful of our facility! They cleaned up after themselves and you could hardly tell that they had been here, which was wonderful! They worked quickly and efficiently and represented WMOI very well. After a long day and all the desks were installed, we had a few tweaks that needed to be made. Mark was extremely accommodating and patient with us as we were figuring things out on the fly. He took detailed notes of the very few outstanding issues and we felt confident that they would be properly communicated back to the office. The follow up and communication from WMOI has been outstanding! We could NOT be more pleased with their service and products!!"

"I needed a new office chair for my home. They were very knowledgeable and helped me directly with finding the right chair. The salesman I worked with was not trying to push anything he could onto me. Instead he educated me on the chair that would help my back pain the most. I can say I'm now pain free and very thankful. You won't find this service at Office Depot, trust me on that."

"I have worked with this company several times over the last 25 years and had a pretty good experience in the past but this last order has been frustrating and based on the last 2 orders with WMOI I think they just don’t care like they used to. This order was for furniture for 2 more offices that matched our previous orders. The installation crew came in and had it done in less than 25 minutes, cost was $250. First desk area had a couple of the legs didn't even touch the ground so I had to adjust everything. The second one was not assembled properly and there was no way the filing cabinet would even go under the table portion. I found this out about 10 minutes after the installation guys left. I immediately contacted WMOI and was handed off to dispatch and a guy name Vic told me nothing he could do and I needed to contact my sales person. He was more interested in handing me off then contacting the installation people to have them turn around and come back and finish the job properly. I had to ask several times to finally get him to at least leave a message for the install guys. I then called my sales person Rodney Karsten and left a message. He called me back 15 minutes later and was a little condescending and told me that it was no big deal and they would come back sometime later that day. I had staff that could not work because why setup everything up when your desk still needs to be torn apart and rebuilt. I now have it fixed but brand new desks with extra holes drilled in them because they were not done correctly the first time. I have left 155 reviews and this is my first 1 star I have given out."

"They offer great service in a predictable time frame. Thanks for the beautiful cubicles."