Durst Lumber & Ace Hardware

"I was just looking for duct tape and as soon as I walked in this older man was so beyond friendly. I’ll always go to this store"

"Telling people they cant use the restroom is cruel and on a whole new level of Power Trip, im a contractor that works residential, so i dont have an office to use the restroom, these people are mean."

"Worst experience at an ace I've ever had. I asked to use the bathroom and was told no, i told them i work outside and dont have an office, and this was the second place i went to, so now im in pain, and i know Americans had to house the British soldiers that we were at war with, but i cant use the restroom. Man being told you cant use the restroom is on a whole other level of power trip."

"I've been going to Durst for about 40 years. It used to be my Store Of Last Resort because the people were consistently unfriendly and not at all helpful. (Except for the lumber desk, who mostly were A-OK) Things have changed recently. Over the last several months, I've been there repeatedly. The employees are mostly friendlier and most are helpful. On the floor, the person named Al is outstandingly helpful and always cheerful. At the lumber desk, they are helpful, as they always have been. I like dealing with Ron because he's fun to joke around with and always helps me save money. The cashiers are friendly, fast and accurate. Hardware cost wise, Durst is usually a bit higher that other hardware stores, but lower than any Great Lakes Ace. And, some items are cheaper at Durst. Plus, at Durst one can get in & get out quickly. Lumber costs more at Durst than at a big box store, but Durst has good wood. (Well, as good as wood gets these days..) The big box stores keep the wood inside, where the air is conditioned (heated, cooled, dry, humid). That's bad for wood. Durst stores it outside, under cover and properly stacked. Therefore, the project has less waste. In the long run, it's usually cheaper to shop for lumber at Durst despite the higher cost per board foot. Plus, at Durst you don't have to dig through junk wood, nor do you have to load it. They even will cut to spec if desired. As long as the new and improved attitudes stay, I'll continue to go to Durst."

"Pretty good experience, the cashier was pretty helpful. She did a good explaining membership benefits and walked me through signing up for a rewards card."