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Rockford Chimney Supply
228 South Mill Street, South Lyon, Michigan, United States
About the Rockford Chimney Supply
Rockford Chimney Supply is a home goods store located at 228 South Mill Street in South Lyon, Michigan. They offer a wide range of chimney supplies and accessories to help you keep your fireplace running smoothly and efficiently. Whether you need a new chimney liner, cap, or cleaning tools, Rockford Chimney Supply has everything you need to maintain your chimney and keep your home warm and safe. Visit their store today to browse their selection of high-quality products and expert advice.
Photos of Rockford Chimney Supply
228 S Mill St, South Lyon, MI 48178, United States
Opening hours of Rockford Chimney Supply
Monday:
08:00 - 16:30
Tuesday:
08:00 - 16:30
Wednesday:
08:00 - 16:30
Thursday:
08:00 - 16:30
Friday:
08:00 - 16:00
Saturday:
08:00 - 12:00
Sunday:
Day off
Reviews of Rockford Chimney Supply
"Fantastic customer service and a great product! I had some leakage in my chimney and was looking at having a new crown poured. I came across this site and decided to repair the brickwork myself and install a chimney chase cover instead. It looks great and saved me a lot of $$! Called and spoke with Jeff before ordering just to go over a few things and to ease my concerns since you do have to be accurate with your measurements. He answered all my questions and alleviated my concerns."
"If you’re thinking about a DIY chimney project, I experienced amazing customer service from Rockford Chimney working with Eric in sales and technical support. I shopped around for the liner I needed and to save a few dollars I purchased a liner kit from a different company. After poor customer service on shipping and the lack of instructions, I kept returning to Rockford Chimney to view their videos and instructions. So when I needed to rent a clay tile busting kit and additional chimney parts for a cleanout extension, I ordered these from Rockford. I’m so glad I did – Eric processed and shipped both of the orders the same day and was there to help me with my questions. The wealth of information, customer service and technical support available from Rockford Chimney is clearly evident. Order your project needs from Rockford – you won’t be sorry. Don’t make the same mistake I did. Dan, Sparta Wisconsin"
"I purchased a high efficiency fireplace insert and then tried to purchase the chimney pipe and components from a big box store. Ultimately, I decided to take those back and purchased the (higher quality) chimney pipe and components from Rockford chimney. Throughout this process, the folks at Rockford were prompt to respond, helpful with decisions on the best options, and gave clear guidance. I am very appreciative of their help and wished I would have saved time by just contacting them early on."
"It's pretty rare to do business with a company that is this focused on their customers. I ordered a full Rock-Vent system from Rockford Chimney that I wanted powdered coated black. Jeff was extremely helpful when reviewing the design on the chimney system to make sure I was ordering the correct parts for my wood stove, that the dimensions of everything were correct, and that the custom ordering process was painless. Their customer service department continued to shine after the class A pipe that I had ordered showed up with shipping damage. Jacklyn and Zack were incredible and were able to replace the damaged parts within 2 days (twice!) while being very responsive over the phone and text messages. I wish more companies had customer service this amazing. Highly recommend Rockford Chimney Supply!"
"Placed an order with them, super fast shipping. When it arrived I called with a question on installation and they were happy to assist. During installation I found one of the components was defective and technically the wrong part for my chimney (although it was what I ordered). I called and they not only agreed to swap it out for the correct part, but shipped same day. Outstanding customer service, 5 stars!"
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