Discount Tire

"I had tires installed was suppose to get tires and a alignment my appointment was at 11:45 am , I was told my car with tires and alignment would be ready no later than 1:15pm for everything. Well it was not what's the whole point in having a appointment if they are taking people ahead of you. I watched how they had poor mismanagement of their time and respecting the customer time. I specifically stated the day before I had to go to work. Also, my tire light was still on they said ,I had bad sensors of which was already checked at the dealership. I have been coming to this location for over 25 years, I will never by any tires there ever again. Telling me to come back another day for alignment shame on them they just wanted the fast tire installation money. They took 4 and 5 men ahead of that walked in and did alignments I am furious as my services where not completed on time. I was given a discount but I needed my damn care service tires and alignment. Customer service is a zero. Oh by the way I got out at 2:00pm."

"It took almost 3 hours, HOWEVER I have to say the honesty, communication and friendliness of the staff made it reasonable and super worth it. I knew my car was in good hands and when picking out what tires work best for me. I have to give a shoutout to Andrew, who made this time extremely great! With systems down and short staffing, he still had a positive face, kept everything together and was extremely friendly. Definitely recommend this or any discount tire! :)"

"They lied and said that they couldn't fix the "slow leak" on my tire due to the last person fixing it incorrectly ( which was inaccurate). They said I would need a completely new tire, but when I went to a different tire place(not discount tire) they fixed it with no problem due to it being a nail in the tire I received from discount tire previously ( so discount tire could have fixed it but they chose not to). I arrived at 4:00pm and left at 6:30pm, they probably were just ready to go home but didn't have to lie to me :/."

"My low tire pressure sensor went off while on my way home so I stopped by to have my tires checked at the free air check. It was about 544 so I knew they were closing soon. The air check sign was still out so I pulled up to it and waited until 605. No one ever came to help me so I left. If they're going to stop offering this service at a certain time they should take the sign down."

"Very efficient and excellent service at this Discount Tire location. I made an appointment in advance. I was running late (due to going to different location first), however they still were able to keep me on their schedule and not push my time back too much. The waiting room was quiet and comfortable. The employees were kind and helpful. Took time to answer my questions and show me the issues with my tire when I asked. They removed the screw in my tires and patched it up. Gave recommendations for next steps of purchasing new tires due to the amount of miles on my car. Great service and highly recommend this location!"