Mission Ford Body Shop 14600 Michigan Avenue, Dearborn, MI 48126

"Went in to get warranty repair..their repair had failed and wanted them to honor their lifetime.warranty. told me they were recently sold and wont honor any of fairlane ford warranties."

"I Took My Car Their For Minor Rear End Damage. They Gave Me An Estimate. I Told Them When I Dropped My Car Off, If Any Additional Damages Were Found To Please Contact Me First. I Told Them The Insurance Company Had Already Paid Me Directly. They Tried To Go Behind My Back And Enlist More Money From My Insurance Company Without Contacting Me First. I Found Out About The Additional “Damages” From My Insurance Company. The Original Estimate Went Up Over 1600.00 More. I Told Them I Am coming To Pick My Car Up And Had To Pay A 100.00 Tear Down Fee. Very Deceptive People!!!"

"They always had a great sales and service staff. Even better after the ownership change."

"They had my Dad's car for over a month for a minor front end accident, it still wasn't done but they said we could pick it up and bring it back for the pin striping. Won't be going back there. Nice enough people but seriously, a month......"

"I dropped my car in the body shop and they stole my sun glasses that were in the driver's seat area. Tom and Frank said they would look into it and get back to me but it has been over a month and no response. I will never take my ford for servicing to Fairlane ford and I will never buy another ford from them ever!"