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Design Within Reach
1872 Breton Road Southeast, Grand Rapids, Michigan, United States
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About the Design Within Reach
Design Within Reach is a furniture and home goods store located at 1872 Breton Road Southeast in Grand Rapids, Michigan, United States. Visit our store or partner retailer Herman Miller to customize your designs, explore our products, and try out our ergonomic seating. We look forward to meeting you and helping you create the perfect modern living space. Sign up to receive our catalogs for free and discover the best in contemporary design. Allow us to use your geolocation to find stores near you. We apologize if we couldn't find results for your search.
1872 Breton Rd SE, Grand Rapids, MI 49506, United States
Opening hours of Design Within Reach
Monday:
10:00 - 19:00
Tuesday:
10:00 - 19:00
Wednesday:
10:00 - 19:00
Thursday:
10:00 - 19:00
Friday:
10:00 - 19:00
Saturday:
10:00 - 18:00
Sunday:
12:00 - 17:00
Reviews of Design Within Reach
"Visited the store at Bretton Village in Grand rapids. Really really great service from Mallory Berg! Wanted to buy a Noguchi cocktail table. Not only did Mallory advised me that this table, regularly priced at about $2,500, was going to be on sale in about a week -- 20% off. She also advise me that, as a first-time customer, I could get free white glove shipping, including un-boxing and set-up, to my home in remote Northern Michigan, some 300 miles from the store in Grand Rapids (a $499 value!!)! Mallory helped me with the sale when the time came, and also helped me get the free shipping. Mallory, you're a TRUE SALESPERSON and Design Consultant!! Highly recommended and I'll be back!"
"As an Interior Designer, I am over the moon delighted with the Grand Rapids Design Within Reach location. Alesha Balmer and her all-star team: Ben, Ariel, Hyuibin, and Mallory are professional, creative, kind, and authentically invested in their customers. They put their heart and soul into their work, and they love being there. It is a rare thing to see."
"As an interior designer in the area, we love working with DWR. They offer great customer service and work well with our clients. When we had a broken vase come in they gave us a replacement right away for the client and sent back the old one. Highly recommend for the quality of products and service!"
"So glad DWR is now in Michigan!! The staff is very knowledgeable about the Herman Miller and Knoll furniture. They make everyone feel welcomed in the store so I highly recommend checking out all the cool lounge chairs they have on the floor!"
"Truly awful experience ordering an Aeron chair from this location. I was shipped the wrong chair, a smaller size and different color than what I ordered. I was assured the correct chair was in stock and would be shipped to me immediately. I called twice more the following week after not receiving a shipping conformation for the replacement chair, and each time I was assured it was in stock and would arrive soon. Over a week later I called again and was told the chair was on back order and would not arrive for several months. There was zero communication from DWR to me throughout this process. Several times I was told I would get a call back, and never received the call. When I finally cancelled my ordered, it took 5 days for my money to be refunded. I'm not a big complainer; I get that mistakes happen, but I've never had a worse retail experience."
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