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The Floor Network, LLC
3091 Broadmoor Avenue Southeast, Grand Rapids, Michigan, United States
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About the The Floor Network, LLC
The Floor Network, LLC is a multi-faceted institution located at 3091 Broadmoor Avenue Southeast, Grand Rapids, Michigan. As a furniture store, general contractor, home goods store, and more, we offer a wide range of products and services to meet all of your home improvement needs. With so many choices available, you'll be delighted with our selection and quality. Whether you're looking for furniture, flooring, or home decor, we have something for everyone. Thank you for considering The Floor Network, LLC - we look forward to assisting you with your next project!
Photos of The Floor Network, LLC
3091 Broadmoor Ave SE, Grand Rapids, MI 49512, United States
Opening hours of The Floor Network, LLC
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
11:00 - 15:00
Sunday:
Day off
Reviews of The Floor Network, LLC
"We had a very poor customer service and quality experience with The Floor Network. They mis-ordered our tile, charged us for product we didn’t need and then would not allow us to return the material they ordered that we didn’t need. Virginia Tile (their supplier) made the situation right twice when The Floor Network would not resolve issues. The mis-ordering (twice) cost us two extra days on our contractor’s schedule which amounts to hundreds of dollars. If they would have even tried to resolve any of the mistakes (which were entirely their mistakes), or even simply apologized for the huge time cost and expense, I would not write a negative review. One employee referred us to the store owner Terry, but Terry did not return our calls or make any attempt to make the situation right."
"Highly recommend The Floor Network for any of your flooring needs! We've used them twice now for different projects (carpet and vinyl plank), and both experiences were wonderful. We had a horrible experience doing flooring through Lowe's, and the Floor Network came in and re-did everything and it looks amazing now (and is installed correctly). Communication is excellent, everyone is professional and friendly, and we'd happily return to them if we need another flooring project done!"
"We highly recommend The Floor Network. Their staff and installation crew were very helpful and courteous at all times. We encountered some manufacturing issues (obviously not the fault of The Floor Network) that they made sure were fully addressed as quickly as possible. They worked with the manufacturer until we were completely satisfied."
"Very friendly sales people. Willing to help answer any question you might have about flooring....super knowledgeable. Prices were a tad high, but they seem honest and willing to work with you."
"Top notch install, excellent and kind customer service, and a local, family owned company- we will recommend them to anyone we know with floor installation needs. Thank you! Our experience with The Floor Network was phenomenal. We had an emergency in our home that required carpeting needing replacing. The Floor Network was so proactive; they adjusted their schedule and fit us into their busy schedule in order to help us get back into our home as quickly as possible. They were also incredibly accommodating of our budget, as we were working through a homeowner's claim, and found us carpeting that we loved at a price we could afford. Finally, the skill of the installers was outstanding. We have a 140 year old home with lots of quirks in the sub floor and even some exposed plumbing on our stairwell and in a bedroom. The installers did a flawless job and our carpeting looks far better than what we had before the replacement. We are so happy that we gave our business to this company."
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