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Beacon Building Products
3718 Buchanan Avenue Southwest, Wyoming, Michigan, United States
About the Beacon Building Products
Beacon Building Products is a store located at 3718 Buchanan Avenue Southwest in Wyoming, Michigan. They offer a wide range of building materials and supplies for contractors, builders, and homeowners. With a reputation for quality products and excellent customer service, Beacon Building Products is a trusted source for all your building needs. Whether you are working on a small renovation project or a large construction job, they have everything you need to get the job done right. Visit Beacon Building Products today and see why they are the go-to store for builders in the Wyoming area.
Photos of Beacon Building Products
3718 Buchanan Ave SW, Wyoming, MI 49548, United States
Opening hours of Beacon Building Products
Monday:
07:00 - 16:30
Tuesday:
07:00 - 16:30
Wednesday:
07:00 - 16:30
Thursday:
07:00 - 16:30
Friday:
07:00 - 16:30
Saturday:
Closed
Sunday:
Closed
Reviews of Beacon Building Products
"Great place to get unloaded. 4th time here and each time 3 guys unloaded me before I fold my staps. (15, 20 min)"
"Very frustrating process with this supplier trying to get one window replaced. First walked in their store to get the ball rolling in July, finally got my window in December. They didn't get the order started at the onset, when I asked for an update some weeks later they told me I needed to pay first which is something they didn't ask for when I made the order, then once the window was in they didn't call me to let me know, I had to call them to find out it was ready for pickup. The finished product was fine but they are slow and poor on communication. Maybe they are better with large orders or big name builders but my experience as one little guy just needing one replacement window was poor."
"Absolutely horrible at communication and processing(Grand Rapids location). I placed an order for metal roofing, received an order confirmation, 3 weeks later at the expected arrival date, they inform me that the order was never processed. So we re-ordered it. 3 more weeks... Expected date comes. I call to verify arrival and delivery setup. No return call. I email, no response. For 3 more days I get no response. Finally I get Alex (my original salesman) on the line and he informs me that Metal Sales never received their order again. He just sent off an email ordering the material, never got a confirmation, and assumed it was ordered. He then tells me it will be 3 more weeks if we want to re-order it again, or I could change the gauge and color and have a different product in 1.5 weeks. Absolutely horrible at communication and follow through. Terrible to do business with."
"Unbelievably horrible customer service. I needed replacement glass for 3 windows which took 12 weeks to get in, once I finally received them in November 2020, 1 was broken. I have been asking Travis (the service tech) to reorder a new piece since November of 2020 it’s February 2021 and still have not even received an answer, if it is ordered. I have been contacting him every couple weeks and can’t get answers."
"After being a customer for years, I will never recommend, or use this Fox Brothers again. After a frustrating time with a sales rep on a warranty issue I was finally handed off to Craig Bates who is apparently a supervisor at Fox. Going back almost 9 months I was told they had ordered a replacement sash for a cracked Integrity window. 3 months ago I was told the window was shipped. Since that time I have emailed Craig twice with no response and today was my third attempt to get some level or acknowledgement. I can only hope after spending tens of thousands on dollars I would get a response, but to no avail. Whatever happened after the merger a few years ago destroyed all levels of customer service here. I will be following Eric Vanderkamp to Zeeland Lumber for my window and building needs. Update: The day I wrote this review the window sash was dropped off. Unfortunately it was not the right window....."
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