The Salvation Army Family Store & Donation Center 31015 Harper Avenue, St. Clair Shores, MI 48082

"I came in and employee was trying to buy a coat it was freezing outside, the employee and the manager were arguing about the price, the manager wanted $50 dollars for a coat because it was banana republic. The employee said can I please pay 20, it's cold outside and I only have 20. He was like no go pick a cheaper coat, at that point I piped up and said, I bet the person who donated it would've given it to her, then he gets super defensive and is making all types of excuse, I told him I didn't want to hear it. I shop around a bit and decide I've had enough of the store, pay for my stuff and the whole time he's talking trash about the employee. $50 for a coat someone probably bought on sale for half that, the salvation army only serves themselves. I'll donate to places that help people not hinder people. Everything in that store is grossly over priced anyways. They're killing their customer base."

"Went to donate today and was treated very rudely. Me and my friend had come to donate stuff but due to her house renovations could only fit so much. The worker constantly kept asking “that’s it?” As if we didn’t bring enough, kept saying things were broken that I checked before bringing in due to throwing the broken parts of of the table set away. He had also asked if my friends work bag was to be donated and she had said it was her work bag and he had complained further about us having bags that weren’t being donated.Then I brought some utensils in and they were sharp so I wrapped them in some bags to prevent them from damaging stuff or hurting people and he said that we couldn’t bring trash. When I explained there were utensils in it he complained about the trash, unwrapped them and haphazardly threw the extra bags around my friends car. I will be donating the rest of my stuff to a different location or a different donation site. Absolutely ridiculous."

"Every single time I've donated, which is a lot, I'm screamed at or treated like a nuisance. Yesterday, I watched the donation workers scream at every single car in line and shake their heads. Either you don't pull up far enough, or you pulled up too far, you have too much, too little, the sun is out, it's cloudy, doesn't matter because these men are NEVER nice. I have a 20+ year old SUV with a sticky latch. In the past, they complain they can't figure it out so I got out to open it and got screamed at for getting out. I was so angry, I went inside to speak to the manager. But after reading other reviews, this has been a problem for years. I'll go back one more time so I can scream back at them and then will donate elsewhere. No one deserves to be treated like that."

"Charlotte is the worst employee I’ve encountered. She yelled at my friend to take our hangers off and as we were doing so, she decided to step out to smoke a cigarette. She was very rude and loud since we walked in the store. Love the clothes I got and I will for sure be praying for her. Hope she learns to be more kind."

"The workers are extremely nice and I always find something unique here. I did however, buy an expensive chair and had to come back the next day to grab it and they sold it again. They refunded me and gave me in store credit but my heart was set on that chair. So that sucked. Otherwise if they didn't happen I would of given this store 5 stars."