Southgate Lincoln, LLC

"I am very disappointed and frustrated with my experience here. The first time I went in two men walked passed me and never acknowledged me or offered assistance. Finally someone came out in the lobby and got me a salesman to help me. The second time I stopped in I was greeted but my salesman wasn’t there so someone else helped me, he was great. However now neither have responded to me, I can’t get any questions answered and I’m forced to go to a dealership farther away to purchase my vehicle."

"I didn't have the best experience, the car was beautiful and a fair price but from the start I had issues, the car has a chemical smell and they insisted it was cigar smoke, I even took it to auto zone when test driving just so they could validate the smell. If it was smoke what employee is smoking in potentially someone else car? Then the door needed to be fixed, this car has set in the dealership for 3 months but yet it took a potential buyer to figure out that something was off with the key fob, this is a as is car that someone would have been stuck with fixing on their own had I not caught the mistake. Also it was priced in a excellent condition for a not so excellent car. Finally after I waited weeks for the door to get fixed I was offered a sorry you can wait till May for the part or just don't purchase it. Very poor customer service, poor speed to execution, poor business management. I would not recommend, my time was wasted."

"I recently had the pleasure of working with Miguel and Nicole from Southgate Lincoln Dealership, and I must say, my experience was nothing short of phenomenal. From the moment I stepped foot into the dealership, Miguel’s friendly and welcoming demeanor put me at ease. Miguel’s knowledge about the Corsair Reserve was truly impressive. He patiently answered all my questions, taking the time to explain every feature and detail of the vehicle. His expertise made me feel confident in my decision to purchase the Corsair Reserve. But it wasn’t just Miguel’s knowledge that impressed me; it was also his patience. He never rushed me or made me feel pressured to make a decision. Instead, he took the time to understand my needs and preferences, ensuring that I found the perfect car for me. And let’s not forget about Nicole, the Financial Manager who prepared all the paperwork and guided me through the closing process. Nicole’s attention to detail and thoroughness were truly commendable. She made sure I understood every document I was signing, patiently answering any questions I had along the way. But what truly set Miguel and Nicole apart was their friendliness and fun-loving nature. They made the car buying process enjoyable and stress-free. Their warm personalities and sense of humor created a relaxed atmosphere, making me feel like I was among friends rather than just customers. Not only were Miguel and Nicole friendly and knowledgeable, but they were also incredibly efficient. They wasted no time in getting me through the paperwork, ensuring a smooth and quick transaction. Their ability to be both fast and straight to the point was greatly appreciated. Overall, my experience with Miguel and Nicole at Southgate Lincoln Dealership was exceptional. They exceeded my expectations in every way possible. If you’re in the market for a new car and want a sales representative and financial manager who are not only knowledgeable and efficient but also friendly, patient, and fun, I highly recommend working with Miguel and Nicole. They will make your car buying experience one to remember."

"Southgate Lincoln, Continues to go OVER and BEYOND in earning my business and my trust, as a customer for life. The general manager, Elizabeth, is extremely accommodating. Nicole, the finance manager, is attentive. Jim, the sales person, was knowledgeable and personable!! This is my second Lincoln lease and the second time, I’ve leased with with Southgate Lincoln."

"My new go to Lincoln dealership. Service was the best I've received from a Lincoln dealer. I needed service on my vehicle and they offered to pick my vehicle up and leave me a loaner. They returned my car in a timely manner and clean. Thank you!"