Kroger

"Very unfriendly atmosphere at self checkout. I thought things were going smooth when I scanned all my items the screen said to select payment type i pressed the credit card button instead of me being able to insert my credit card to pay the screen chimes and says I needed clerks assistance. I did not need any help the clerk stood in a military type stance a few inches away from the whole time I scanned all my items. The clerk watch my whole scanning process which was fine I mean I purposely go to the scanner closest to the clerk in case I need help. I go to pay and a weird screen pops up i guess telling her a message that I indeed scanned all my items and I had permission to pay for my groceries I asked her why did i get this message and she played dumb and said the message told her nothing specifically and just kept repeating like a robot There was no message for me, there was no message. It seemed like no one else at Self check out got a "message" "interrupting there purchasing" process. So I guess it some kind of security check but only for certain people. I didn't appreciate being treated like this or singled out."

"I have been living in Canton, Michigan for nearly a decade. Ever since I am a Canton resident, I have been a long-term customer of Kroger. Products and Services: I like the quality of the produce that I purchase here, especially the frozen vegetables in one-pound and two-pound packets and also good quality ice creams that I get here. I am also impressed with the kind of services provided in Kroger Pharmacy that is located within the stores. Cleanliness: Most of the times, I noticed that the store is very clean and well-maintained. This well-organized store means, it is easy to find everything I need. Prices: Sometimes I find that some of the produce is cheaper at other competing stores than in Kroger, such as ALDI and Meijer, but more or less the prices here are pretty affordable, especially for the high-quality products. Overall Experience: While I had a great experience overall, I did notice that on some days and at times, the checkout lines are a bit longer than usual, due to a very limited number of open sale counters."

"I was doing an instacart order at this store today around 7:30pm and while I was at the register to complete my purchase I had to show identification for the alcohol beverage that was part of the instacart order. My son was with me cause helps me with the bags when I’m out instacart ig. The person who helps with self check came over and I stated I was instacart ig and needed to show my identification card for the purchase of the alcohol beverage she look at my 17 year old son and told me I can not purchase alcohol with a minor I asked her why she said cause she can’t sell it to me so I asked her to get her manager in which she did the manager KIM came and stated the same thing the other employee stated and then told me it’s the law ( something I never heard of) so then I asked what was corporate number they both said 800kroger. Then the other employee that refused to give me her name said I’m not selling it to them because there BLACK.. I am currently as I type at the canton police department making a report and I will be calling there corporate office Monday morning."

"PLEASE HELP!!!! CAN YOU PLEASE KEEP THE FRIED CHICKEN FRYERS WORKING UNTIL AT LEAST 6PM??? People come after work to get fried chicken only to find that NONE is available! Do you realize that shoppers are going to the Ann Arbor Rd. store due to this because they ALWAYS have fried chicken available? I simply can't understand why the fried chicken portion of the deli is ALWAYS closed? FRY SOME CHICKEN!!! Makes zero sense!!!!"

"This is my go to Kroger in Canton/Plymouth area. Largest by far with the best selection of items. Parking lot may seem full but the store is so large that it never feels super busy. Pickup area for orders is super easy to find and complete. The only complaint/downside is that they often don’t have enough self checkout lanes open but I completely understand the limited staff."