Truck Centers, Inc. - Freightliner Western Star Dealer
4145 Ameritech Drive, South Bend, Indiana, United States
About the Truck Centers, Inc. - Freightliner Western Star Dealer
Truck Centers, Inc. is a reputable Freightliner Western Star Dealer located at 4145 Ameritech Drive in South Bend, Indiana. Specializing in car repairs and sales, this institution offers top-notch services and a wide range of products for all your trucking needs. Whether you are in need of maintenance, parts, or a new vehicle, Truck Centers, Inc. has you covered with their experienced staff and quality products. Visit them today for all your trucking needs.
Photos of Truck Centers, Inc. - Freightliner Western Star Dealer
4145 Ameritech Dr, South Bend, IN 46628, United States
Opening hours of Truck Centers, Inc. - Freightliner Western Star Dealer
Monday:
07:00 - ?
Tuesday:
07:00 - 00:00
Wednesday:
07:00 - 00:00
Thursday:
07:00 - 00:00
Friday:
07:00 - 00:00
Saturday:
07:00 - 15:00
Sunday:
Day off
Reviews of Truck Centers, Inc. - Freightliner Western Star Dealer
"We brought in our 2022 Newmar Dutch Star to have our 36k mile chassis service performed. The team was amazing to work with. They bent over backwards, were excellent with communications, completely professional and extremely friendly. I had brought up a concern we had about the side radiator fan gearbox & U-joints. This had been an issue with several other owners and thankfully the technicians verified that ours was failing. It added an extra day for service, but we feel fortunate to have addressed the problem before complete failure. Nice camping spots with 50amp service, water & dump station available. Excellent lounge with washer/dryers, restrooms and showers."
"Better place than most for repairs though it took longer than normal they were friendly. However should consider getting a new cleaning staff. They swear and complain the minute they come in up and down the halls. Then we’re discussing that one of the dryers were broken or something and didn’t bother to tell me. Had to figure it out after they left."
"The lack of communication between managers, front desk, mechanics to customers is ridiculous. Not only did I have to continuously call front desk at service department to let me know what was going on. Courtney put me on hold, left, never came back until someone else picked up. We waited 2 days at the hotel across the street as they “double checked” everything and they even suggested repairs outside of what was asked to do. Finally said we were okay to go and FAILED TO TIGHTEN ALL LUG NUTS ON PASSENGER SIDE WHEEL HUB! Did not want to take accountability when I called to let them know. Please if you come here, double check their work before you sign papers and leave the property. Mechanics claimed they did not touch the lugs but the truck did not arrive like that to begin with. The only way for all lug nuts to come loose is with a PSI power drill! It’s the fact that the wheel could have come off on the highway and caused us our lives and an accident. I mean completely unprofessional and zero communication."
"The customer service was great, for the most part. Had an issue with a second shift gal who was argumentative about certain issues we wanted addressed. The facilities are immaculate. Nice big recliners, free laundry and showers and a quiet room to catch a nap. The 2 gals who work day shift/first shift, Ashley and Cortney, were wonderful. Adam was helpful as well. Management was great and worked with us on the issues we needed addressed and overall, our 2 day visit was satisfactory."
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