Batteries Plus
901 Gezon Parkway Southwest, Wyoming, Michigan, United States
About the Batteries Plus
Batteries Plus is a one-stop shop for all your battery needs, conveniently located at 901 Gezon Parkway Southwest in Wyoming, Michigan. Whether you're in need of a new car battery, replacement batteries for your electronics, or power solutions for your home, Batteries Plus has you covered. With a wide selection of products and knowledgeable staff, you can trust that you'll find the right battery for your needs. Visit Batteries Plus today for all your battery and power needs.
Photos of Batteries Plus
901 Gezon Pkwy SW, Wyoming, MI 49509, United States
Opening hours of Batteries Plus
Monday:
10:00 - 18:00
Tuesday:
10:00 - 18:00
Wednesday:
10:00 - 18:00
Thursday:
10:00 - 18:00
Friday:
10:00 - 18:00
Saturday:
10:00 - 18:00
Sunday:
10:00 - 18:00
Reviews of Batteries Plus
"The staff knew exactly what battery to replace on my zero turn mower. As a landscaper, they will be getting my business in the future. Friendly staff that didn’t make me feel dumb."
"The manager Joe hung up on me in the middle of a call and kept talking over me. I returned a battery. Somehow, they could take the money off my LMCU card to let me purchase it, but couldnt refund it back on the card. They didnt mention a cash refund at the time, they said i could only receive it by check. They said it should arrive in 5-7 business days. It did not arrive. I found out he never sent the check when he left a voicemail a week and a half later saying he now has enough money in the drawer to issue a cash refund and i can come in that day, wasnt going to happen, i work thirds and did not hear it till later that night when they were closed, and i shouldn't have to wait around for them to have enough money in the drawer anyway. And what happened to the check? He was supposed to send out a check the day i returned it and said if he doesnt hear from me that day he wont be giving cash back. So he completely forgot to send me my money. Its been almost a month now and has the nerve to talk over me and then hang up on me. Poor customer service, poor store policy. Its not my fault you cant issue a refund on a LMCU card, and honestly if you have to short the drawer to make it right you should be able to. The customer shouldnt have to take the loss. And i shouldnt have to deal with disrespect when i patiently waited for a check that did not arrive or get sent out when it was supposed to. I will be talking to a higher up about him. Employee John (Jon?) is a nice guy, he helped me trouble shoot my battery and charger, manager joe needs to take some tips from him on customer service. Joe kept arguing that the drawer has to have a certain amount in it to issue a cash refund, thats fine, its company policy he cant change it, what i was arguing (but couldnt get it out because he kept talking over me about the drawer over and over and then hung up on me) was he should of told me he didnt send out the check, he told me he did the day i returned it, but he lied. So i waited around for a check for almost a month for no reason, and because of bad customer service. I went to a different Batteries+ store and got my cash refund where they can handle basic customer service."
"I visit the the Wyoming, Michigan store today at 901Gezon Parkway SW. I was given amazing customer service by Joe Clark, manager. Joe was able to fix my much-needed work cell phone that had crashed. Other companies had recommended unnecessary, unneeded costly repairs that would not have fixed my phone. Joe Clark definitely knows his trade. Thanks so much, Joe! Everyone at the store was very friendly, helpful, store was well stocked, had just what I needed. Repair was done very efficiently. So glad I stopped in!"
"This store is a joke. I purchased a battery that needed to be filled and charged before i could use it. they told me it would be done the next day, here i am a week later with no battery trying to just simply get refunded. Rude staff!!"
"I stopped in to ask questions about key fobs as well as fixing a cell phone. The gentleman was very helpful, even though we didn’t make a purchase that day. He explained many things to us so we could make a very informed decision. I highly recommend this business—they truly care about their customers!"
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