Pilot Travel Center 243 Melton Road, Burns Harbor, IN 46304

"Ruben a new employee who actually demonstrated the meaning of customer service. As he listened thoroughly no meat. Meaning didn’t want spinach or anything that had touched meat. The other worker that was training him was trying to give me what was touched with meat. Ruben said this customer doesn’t want meat or anything touched by meat. Well Ruben SUBWAY ACTUALLY HIRED SOMEONE THAT DEMONSTRATED CUSTOMER SERVICE. THANK YOU!"

"No problem here at Burns Harbor. Some will be delighted to stop in if they enjoy either McDonald's or Subways. Seating is available in the mickey deez dining area. Useful restrooms nd diesel gas of course make Pilot a go to place for many travelers nd freight service workers."

"!!! AVOID THIS LOCATION AT ALL COSTS !!!! $ 25 for a shower! Pilot is well-known for price gouging Class A operators, but this branch takes the thievery to a whole new level. It's like shopping at an Airport, without the joy of someone else transporting you. The shower is small, trash left in the can and someone's shave grime was left in the sink. The locations that charge 30-40% less also notify you when your shower is ready. This place wants you to stare at a screen, but they don't tell you that until you figure out something is up. Poor cleanliness Good customer service Terrible prices"

"Close to the highway exit, a large station with plenty of area to pull in and out of. Pumps were fast and newer. The station seemed like it just underwent a rush shortly before we got there and while the bathrooms and convenience area were clean they could have used a touch up. Everything was fully stocked and we were able to be in and out quickly. Also has a McDonald’s and subway attached inside the building."

"Good 24 hour truck stop and gas station. Has subway and McDonalds as well as wide variety of other hot food. Lots of gas and Diesel pumps, RV dump station, overnight parking. Nice and clean."