My Volkswagen of Muskegon

"Came here to look into getting the top R-line Atlas because we had a VW before and loved it. I mentioned X-plan as I've been offered it elsewhere. At that point Sean treated me like I didn't know what I was talking about and said no one was doing that right now. After informing him Ford, GM, Cadillac, and Lincoln are all taking part in this supplier discount he stated why don't you go work with them then. Wrong answer! I'll take my $$$ elsewhere. You just lost a guaranteed sale. Terrible customer service and very ARROGANT sales person."

"VW service is awsome. Answered within a minute. Unlike the clowns in grand rapids/holland/and plainfield. Waited for hours to never get anyone on the phone."

"This place rocks!! Had to break my VW Jetta in to check out some engine lights and everyone from the desk clerk to the mechanic gave me the Royal treatment. The waiting room is awesome too, I haven't had my pet Corgi and the weight room is set up for pet friendly activities and treats. Actually I had a very complicated mechanical issue to solve they explained it clearly and so I knew what the options and costs were very quickly This will be the only place I'll bring my car back to for factory related service."

"I came in from out of town on a holiday weekend with my kids and my check engine came on. I called the dealership in Holland and they could not take me. I called here and left a message, not thinking they would call me back. Not only did they call me back but made an appointment for the next day. They asked me a few safety questions, which I appreciated. I came in the next day and they checked out my car found what it was and wrote up the repair order for me to take back to my local car dealership. (They would have had to order parts and we were leaving the next day). Mickala was great and so nice!"

"one of the best vw dealers in western Michigan. they are smaller than a normal vw dealer but you can get a better deal and more for your trade here."