Sam's Auto Parts Inc

"Horrible if I could give them zero I would very horrible attitude. The guy didn’t even want to talk to me all asked do you have an axle for a ford he said no. Fine then I asked him I have no question for a different car he hung up. Don’t do business with these people. Spend the 30 dollars more and buy them from an actual parts store."

"Great customer service. Found a nice car and I love it."

"So I just purchased a vq35hr motor from them. It says they test their motors to make sure it runs s well. I installed the motor which took me a week because I did it myself in my back yard. Bought all new fluids which cost 150 extra dollars only to find out the motor locked after first start. I am tired and beat from the installation and now devastated because I'm out time and money. They said they will exchange it after I bring it back which is o.k. but do they not realize how hard the struggle is to do all that work only to find out that they didn't test the motor. Ya I should've checked but why if they state that.. I am going back and hopefully they will rectify this wrong. If they do I will definitely post how they did."

"Only pro to this place is the girl in the front and owner are very nice and polite. As for the cons, i believe the vehicles you buy off auction should be test driven before you pull the motor and trans and sell to your costumers. I purchased a transmission from this place from a 2008 BMW 335i coupe they had. I looked up the vin and found the car had flood damage and i asked the owner if the transmission was still good. He advised me it is perfect since the transmission is sealed and the car had 120K miles on it. After purchasing the transmission and a few other parts, I had to wait for a shop to be able to install it and that took about 45 or so days. After installing it my mechanic told me the transmission is slipping 3-4. after labor i was down around $2500. Soon after i called and they said my return period was only 30 days and that’s only for store credit. How can you expect me to install a transmission in 30 days? that’s not where the story ends either. i pull a vin report from the car the transmission was pulled from and it shows an odometer record of 180K from 2020? Cmon man, not cool."