US Auto Center,

23252 Van Dyke Ave, Warren, MI 48089, United States

"My third time having work done at US Auto and all the guys have been great. Very fair, very communicative, and financing options if there are costly repairs. Thanks Jamie, Roy, and crew!"

"Had my dodge ram fixed while I waited oil change, tune up and four wheel alignment done. Roy was amazing kind, friendly and very helpful as well as professional service. Great job guys."

"I have a 2015 Dodge Journey SXT. It has a 3.6, front wheel drive engine. The dealership I bought it from fixed my problem the first time. Even though they did not take care of all the problem as they should. It took until the warranty was up for my car to start ticking gradually louder. I must include, I always did my oil maintenance on time. The mechanical issue was my lifters and rocker arms. Everytime the sound came back the mechanics would only fix which ever rocker arms and lifters that were damaged. I replaced different rockers and lifters 4 times and both sides to of something else that goes with it, I can't recall the name. On 9/18/23, I took my favorite car to FirstChoice and US Auto Care. The Mechanic by the name, Roy was alerted by the sound of my vehicle when I pulled into the shop. I asked if he could replace all 24 lifters and rocker arms because someone told this needed to be done. He wasn't a mechanic, but it made sense. Sure enough, Roy took a look at my vehicle and he was not willing to change them. Roy explained whomever did the job before, should have changed all 24 of them in the first place, because that's why I continued having the same problem one by one. Roy said to me, that my engine has been opened up too may times. He won't recommend replacing them again, actually he refused to take my money only to have the same issues sooner than later. I spoke with a kind and friendly person by the name, Wally. He is Counter Representative, I believe that is his title. He took his time to price me a engine by finding a place we both have done good business with, LKQ which is a used engine distributor. Wally gave me they same quote that was given directly to me for the same engine. Roy removed and replaced all parts required. From what I was told the price was reasonable due to the hike of prices on everything. Plus I have already done my homework for the engine itself a while ago. It did not take more than a week for engine delivery and to complete the job. I had one hiccup when they called to tell me there was another problem, which was the motor mount. They took a picture and gave me an option to replace it or not because it was usable, unsure for how long. They could have use my same motor mount and charged me for a new one. I seen my engine they took out and parts they replaced. My husband and I would not have noticed anything because the engine ran so smooth and quietly. The main reason I am doing this complimentary survey is, because of their honesty first and then their great work and customer service they preformed. I have had my share of dishonest mechanics. If asked about their services as far as replacing an engine, so far, I would send my parents and children to them."

"I had a fantastic experience at this mechanic shop! From start to finish, the service was top-notch. The staff was friendly and knowledgeable, explaining the repairs in detail. My vehicle was fixed quickly and at a reasonable cost. I appreciate their honesty and professionalism. I highly recommend this shop for all your automotive needs!"