Cal's Auto Repair Center

"This place is the worst shop in Michigan!!! First of all they misdiagnosed the issue with my vehicle. Then they charged me $1500 dollars to “fix” the problem. Two weeks after the repair my car was down again. So the came out to tow it back to the shop because the “repairs” were under warranty. The next day they called and said I would need a new battery and alternator but the repair they did two weeks prior was fine I would have to pay an additional $900 for that service.So I told them I would be coming to get my car. Once I got there they tried to refuse giving me my keys until I paid $224 for a tow that was less than 2 miles from the shop. A argument began the manager used profane racial and homophonic slurs against me. Eventually he gave me keys after I threatened to call the police. But here’s the kicker they damaged my whole electrical wiring harness which caused the problem with the battery and alternator and I sure they knew that and still tried to charge me twice!! Total scammers do not take your vehicle here!"

"Great service highly recommend for anyone looking to fix there vehicles I been dealing with this shop for 5 years and had nothing but a great experience here:)"

"Went in to inspect this establishment because I wasn't happy with the professionalism of the body my car was towed to after an accident. I was meet with professionalism and had my questions answered. The lot here is secure and gated. They have to mechanical ability and licenses through the state posted om their wall and seem capable to provide the repairs"

"First of all, I have been going to Cal's Auto for years with all of my work vehicles. A few years ago, they used to be a reasonably priced repair service with a quick turnaround which is why I continued to use them. However, about 3 or 4 years ago this all changed. My business partner took his 2016 Chevrolet Silverado in, they told him it needed control arms, rotors, calipers, etc... A year and a half later he took it in and they told him he needed control arms, rotors, calipers, etc and it would be over $3000...so I just stopped going there. I think the original owner sold the company. A few weeks ago my Express van was having problems with the battery wire. They towed my van, which was 2 miles away, and told me it would be $1200 to fix. He justified the price by saying that they would have to get into the fuse box and it would take 6 or 7 hours of labor. I said, no, I'll come pick it up. They wanted to charge me $175 for towing, plus a $75 diagnostic fee, he said just wait and I'll see what I can do and call you back. So, he calls me back about 5 mins later and says, "well, you've given us a lot of business in the past so we'll do it for $900." OVER 25% off! So, when were you lying to me? I needed my van for work so I just said go ahead. When I went to pick up my van the battery was dead and they had to jump start it. After a few weeks I decided to see exactly what they had done and I was shocked. They literally ran a wire from my starter to my fuse box, accessed power by taking out a relay, sticking the wire in and plugging the relay back in. Like something a 12 year old would do if he was trying to hook up a stereo or something. The wire was bare and they didn't even bother to route it correctly. Plus they charged me to replace a starter that had been replaced a mere 6 months ago. I'm not even sure they actually replaced it because the one in there was new already. I'm not sure how they get so many positive reviews. I have been in business for over 25 years and have a 5 star rating on Google and Angies list and people just don't leave reviews like that. I think they are fake. My recommendation to anyone seeking repairs to stay as far away from this place as possible. They are scam artists. Who drops their price from $1200 to $900?!? I don't want them anywhere NEAR my vehicles again. Fool me once, shame on you, fool me twice, shame on ME! I'm beyond pissed. $900 for NOTHING!!! I would pay more attention to the 1 star reviews, those sound genuine. Remember, I warned you!"

"I’m writing this review on behalf of my mom. She pulled into Cal’s because her car was smoking, they took such good care of her and even called her several days later to make sure the car was running good. Thank you so much for your excellent customer service."