CASS AUTO

"This is "my shop". Amazing talent and customer service here. I appreciate everything. Thank you"

"DO NOT BRING YOUR NEW VEHICLE TO THIS SHOP. Leased a brand new vehicle and needed my snow tires put on. Only went to this place because getting tires replaced at more well known tire shops is tough this time of tear (November) in Michigan. The 1st problem I had was the price. Discount Tire would have charged $80 to replace and balance 4 new tires. This place charged me $150. The biggest issue was the damage they did to my brand new wheels. When I brought the vehicle in the car had less 500 miles on the odometer. After paying, they pulled the car out of the shop. I inspected the tires + wheels and 3 of 4 rims were damaged. After pointing this out to the manager, he tried to tell me the wheels must have been damaged before bringing it in.. The wheels were not damaged before bringing into this shop. To make matters worse they offered no compensation or money back for the damage was done. This is unacceptable. The wheels need to be replaced and I’ll be responsible for it when this lease is turned in. Avoid this place at all cost. Not only will you get better work done but also a better price."

"Mo was AMAZING!! I love this store and I’ll definitely be back. Thank you so much for taking care of our car and being so generous and kind. Everyone here was fast and knowledgeable and not to forget NICE! 10/10 recommend!"

"Helped me when I was in a pinch! They also gave me options that I could afford. Customer service is on point, as well! Quick, reliable service. Will definitely be my spot to have my vehicle serviced!"

"After the horrible experience I had at the Chevy Dealer , I brought my car in to them , got a complimentary diagnosis , and they got the job done same day. Since this experience, I had a few other issues with my car & have received the same quality of service & speed of service each time. They even have a student discount available. This shop is my mechanic now! Thank you all so much for all you do!"