Discount Tire,

3780 Carpenter Rd, Ypsilanti, MI 48197, United States

"If you're in a pinch and need tire service, go here. Belletire always has longer wait times, is more expensive, and less good service. The people, at specifically this discount tire, are super friendly and patient with any questions you have. They usually tell me 45 mins and have it done 15 to 30. Will be lifetime customer considering how good of a deal I always get, especially with price matching."

"I literally had the BEST experience here! Oh my gosh, I will be calling during normal business hours so I can personally tell all of you how much I appreciate you all; and your kindness has not gone unnoticed. I got my tire replaced and literally broke down in tears at how kind and helpful they are. They left me in such good shape! It was wonderful; I’m so eternally grateful for them. Thank you a million times over!"

"Made an appointment online for cyber Monday. Even though they were very busy everyone was very professional. Very happy with my new tires and the wait was understandably long but the waiting area is big clean and has seating and hand sanitizer with bathrooms. My female coworker told me to come here and I am glad I did. As a women I not only appreciate the customer service and atmosphere but also the fair pricing. Thank you Austin and the whole crew!"

"I came to discount tire with really really bad tires. My Lugnuts were bad at about 10. My estimated time of departure will be at 11:45 Austin was awesome and got me out of here by 10:41. Thank you discount tires I will definitely recommend you again."

"After I originally visited this store in 2013, the outstanding service brought me back for the next 10 years. However, each return visit was increasingly disappointing, though I wrote them all off as anomalies since the original service was great. I returned again this winter to have my snow tires put on. After waiting a long time in line to pick it up, they couldn't find the key. When they finally found it and I returned to the car, it looked like someone left a muddy dog in it. It was obvious whoever was servicing the car had very dirty and wet gloves. There was mud all over every surface near the driver's seat: steering wheel, window, console, shifter, door handle, etc. The pictures don't capture it well. I didn't have time to wait in line again, though I wrote a complaint to Discount Tire's main office the following day. Afterwards, the local store tried to call me while I was on another call. They didn't even bother to leave a message. I see no reason to return. You can do better elsewhere."