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Keystone Automotive - Detroit
36555 Ecorse Road, Romulus, Michigan, United States
About the Keystone Automotive - Detroit
Keystone Automotive - Detroit is a reputable car repair and store located at 36555 Ecorse Road in Romulus, Michigan. With a team of experienced technicians, they offer a wide range of automotive services including repairs, maintenance, and parts sales. Customers can trust Keystone Automotive for quality service and reliable products to keep their vehicles running smoothly. Visit them today for all your automotive needs in the Detroit area.
Photos of Keystone Automotive - Detroit
36555 Ecorse Rd, Romulus, MI 48174, United States
Opening hours of Keystone Automotive - Detroit
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Keystone Automotive - Detroit
"I dealt with Leslie, sales representative who said my parts would be ready Friday at 9am. I ordered the items on Wednesday. I came to the shop to pick up my 4 wheels but was told they still need to pull the parts and find my parts. The guy in the front, Alex was really helpful and I feel bad that he has to deal with all the madness but he did locate the 4 wheels I ordered. Overall, just expect a long wait to get what you want and be willing to have patience."
"Location is inconvenient. Staff turnover seems to be an issue. Difficult to get 100% assurance parts are American made."
"Take my advice & never order from this company. My husband ordered a part from them the person that took the order ordered the wrong part then we had to wait an additional 3 days for the right part to come back only to get that part & it was a bad part! ! Then went to get our money back & it's supposed to take 24 to 48 hrs for it to be returned to our credit card & the lady never put it through. It's now 5 days later! Poor customer service and bogus parts! Never Again! !"
"Great place to go to find parts for your vehicle, and they're super affordable. I am very satisfied with the inner front fenders that I purchased for my '05 Jeep Grand Cherokee! I definitely know I'll be coming back here for anymore parts I may end up needing. The service was also fast and friendly."
"I have purchased parts here before without issue but now if you are not a large shop they won't even answer the phone and when they do, they are less than helpful. I called the private customer line, waited on hold for 20 minutes with an idiot recording blaring in my ear non stop and then the person that answered was not helpful, nor kind and informed they didn't have the part. I called back, pressed the button for a repair shop line, and within less than a minute was told they had the part. When asked where I was calling from I told her I was a private shop they told me I had to call the other line. I'm not calling back......"
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